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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1392 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,392 reviews
  • Rated 5 out of 5 stars

    Customer service was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and helpful. He went over step by step making sure I was comfortable with my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it for peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this for for your small appliances and electronics as you never know when things will have issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a. Great and affordable product! We would def

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a. Great and affordable product! We would definitely continue to shop at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a. Great and affordable product! We would def

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a. Great and affordable product! We would definitely continue to shop at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the service yet. Could not rate at this time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the Geek Squad protection. It gives you piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WarrantyI’ve purchased items before at Best Buy an

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased items before at Best Buy and their extended warranty really helps out in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get GSP for almost all my products at Best Buy. Get the longest contract when possible. It’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get GSP for almost all my products at Best Buy. Get the longest contract when possible. It’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my Roku in case something goes wrong with it. It’s a great spend in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that if anything happens to my Roku all I have to do is bring it back to Best Buy and get it swapped out for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superspecialproductsalway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great just what I needed most of the time you have just the right thing Superspecialproductsalway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always smart to go with a Lil protection plan and for 4 years it's a great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to call Geek Squad several times, and they have always been able to get my computer up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COVERED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TO BE COVERED WHEN YOU NEED IT IN CASE IT BREAKS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION PLAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I PURCHASE PROTECTION ON EVERTHING I PURCHASE EVERYTHING IF OFFERED, WAY CHEAPER THEN BUYING ANOTHER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind don't have a price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best protection service, i love my electronics and BestBuy protection is a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only have had requested an in home visit once, the service was great and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a geek squad customer for many years and won't go anywhere else to get tech support and neither should you. Great service and quick turn around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this like crazy and wished we had bought it for the last unit that we bought.

    I would recommend this to a friend