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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1392 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,392 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product to have for your electronics in your home! It helps you to keep all electronics and just about everything in your home operating smoothly in your home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honoring their Commitments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get the Geek Squad protection plan because they usually honor what breaks, unlike other stores who try to get out of their responsibility. That is why I will most likely buy the extended service plan at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service/protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS buy the Geek Squad plan. It has saved me more times than I can count.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan and Geek Squad, they weren't able to solve my problem, but quickly got me a replacement and I was out in less than 20 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind. nothing else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the plan is easy to purchase. its offered every time you check out. 4 years from now most electronics will be outdated and worthless. This plan might be better for large appliances. items you cant live without. how quickly are things fixed? whats the process like in times of covid?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 years later and we are still in love even bought my mom 2 for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this warranty so easy to exchange and have piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pretty tech-savvy, but I will definitely call the Geek Squad when it comes to things that I don't understand or need help with. Unfortunately, I'm not sure what I bought this protection plan for, but I've got it for four years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Roku with earbud feature so that you could watch tv while partner was asleep but sound quality started breaking up so I bought another one and added protection which would cover this problem if it happened again. I was told by sales agent that I would get a new Roku if we had the same problem while under this warranty,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS recommend getting the 4 year plan, there is nothing like peace of mind. The Geek Squad provides that every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has one of the best accidental damages warranties available. Would recommend the geek squad protection on high value items that get used or handled more than other products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I buy from Best Buy I get a geek squad protection just in case some faulty manufacturer product comes my way. The protection is awesome with a lot of peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that mounted my 70 inch tv were very personable and professional. They communicated with me, asked questions and made suggestions. I truly appreciated that. They were also very tidy during and after the install. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2-Year Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan was very helpful after we bought a new home and I had the Geek Squad out for a reduced installation prices and they always did a thorough job of installations of my Google Nest, Ring Doorbell and Backyard Ring Camera with Solar Panel. You guys are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good condition and good quality for your business i would like to share with you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google TV Pick Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made my order easily online walked assisted to where I needed to go smooth process employees did amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you need it after the manufactures warranty expires. It also covers thing the manufacturer doesn't. If you have to call you get to speak to a tech in the usa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have cause you never what could happen if a accident happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glucky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love The geek squad when something goes wrong with your merchandise it's the best time to take it to him they will take care of everything I get them a five stars because they do their job to take care of customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection,theres a comfort knowing my purchased items are protected

    I would recommend this to a friend