Customer Ratings & Reviews

There technicians do tried to do the best of their knowledge to do repairs on the computer products. As everybody knows, no one person can know everything as far as repairs, but didn't try to do their best

I always get the Geek Squad Warranty maximum lenght for any appliance or high dollar item as it is a life saving benefit

4 year service repair or replacement is perfect for any device or appliance. The comfort of knowing I'm covered is great.

I break stuff all the time because I’m a clutz. I got the extra protection for my Google chrome remote just in case if I somehow break it or malfunctions. You can’t always rely on technology so insurance helps.

I wouldnt buy any electronic product without it. So easy peazy. And great piece of mind. The support people are super friendly and it is easy making an appointment to talk to them. Definitely a must.

Looked good to have. The box was a open box sale so justbto.have the extra warranty was good

I've had different products go bad that I had the protection on. As long as I'm within the time frame for the plan, I have taken them back and either got a replacement right away or a store credit too get something different.

Did not use the geek squad figured it out happy fun

Very helpful team. Better customer service than other warranty services.

The agents installed our TV and sound bar and I have used the service for work on my laptop. Everyone over phone and in store has been professional, knowledgeable, and friendly. Highly recommend the Geek Squad.

I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

At first I hesitated in getting it, but I figured there was no risk so I ended up getting it. Lo and behold, an issue arose with my printer and they were able to take care of it in a prompt and courteous manner

I recommend everyone to always purchase a warranty plan for just a few dollars basically a day you can be covered for two three four or five years depending on what you are purchasing it's always worth the money

Really impressed with overall protection and customer service

This is a Standard 2 year Protection plan Offered its well worth the Money if you have a Problem before 2 years is up No questions asked they will give you your money back to buy something else

Geek Squad personnel were very professional and courteous when installing our washer and dryer, taking time to explain the idiosyncrasies of each appliance and answering every question we had.

I use geek squad service for everything. The people are very knowledgeable and helpful.

Works so good . Love it . Couldn't ask for a better product

Nice Product. Returned a product and was wekl taken care of. The product was no longer in stock and a refund was issued to me