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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1390 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,390 reviews
  • Rated 5 out of 5 stars

    PROTECTION PLAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I PURCHASE PROTECTION ON EVERTHING I PURCHASE EVERYTHING IF OFFERED, WAY CHEAPER THEN BUYING ANOTHER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It made sense to purchase this 4 year protection for my product as it was inexpensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to call Geek Squad several times, and they have always been able to get my computer up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully it's never needed, but got this protection when I bought my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do buy protection because you never no went it break down 4-Year Standard Geek Squad Protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is a must have. Saves time and money in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad protection, they are very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service personnel were very helpful and explained my options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an HP Envy and the hard drive fried quickly. Geek Squad helped with Diagnosis and getting HP to fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that if anything happens to my Roku all I have to do is bring it back to Best Buy and get it swapped out for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mamarunning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many people say don't buy insurance, I did use it for replacement. Customer service quick no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection. It's good to have for computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer who mounted everthing was excellent and went beyond requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection, I try always get warranty because some of them get broken after the store warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing is wrong with my fire stick as of yet so hopefully everything should be ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad protection, just in case. Gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy any best buy products then I recommend this plan. Always comes through when I've needed help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HDTV Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty in the world, only is high priced compared to Walmart, they need to cost less

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 yr protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 year protection plan from the geek squad is always worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always when purchasing a high end product or an electronic product I always purchase the warranty.

    I would recommend this to a friend