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Customer reviews

Rating 4.8 out of 5 stars with 1389 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,389 reviews
  • Rated 5 out of 5 stars

    Geek Squad is quick to help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the Geek Squad protection! You don’t have to worry about your devices because they are re there to help! I have always renewed and will continue to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plan is amazing. I have always been very satisfied when I have had to use it. They have always been more than happy to take care of my issues and resolve them quickly. With a replacement, or fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to contact service and get answers. Geek squad honor their agreement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adds peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I have this extended warranty on my Fire Stick because my last one broke after about a year and a half.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fixers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are not always there or available, but this time I got someone helpful and fixed my computer that day! be prepared to leave it and shop around or comeback. but I can feel comfortable knowing it's going to get fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect choice for me, thank you very much for selling this item

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy extended warranty / Protection plans are a no brainer for any product of expense. They back their products well and always help out if you have any kind of issue. I always buy them on electronics or expensive items...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help & options when you get Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my purchase it is a great idea to get this extra (warranty) on your product. They can install and other related services. Geek squad is always good to have on your product (s).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, and are quick to answer questions and helpful as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    old reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always recommend geek squad, especially on high end purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always purchase protection plan with the squad, never had a issue with any product that went bad, squad always came out to see if it can be repaired if, not I was given a new and upgraded product no extra cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for electronics & kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to get the protection for all my electronics with all the kids in my household. Geek squad always delivers. A must have if you have alot of electronics and kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy I got it. I am happy go to a four year warranty because a lot of places dont and if they do, it’s not that much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great deal and good idea to get and know first hand you are definately protected on your purchase with Bestbuy!! I highly highly definately always recommend this!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Jeffrey. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    4 year warranty in case Firestick stops working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our original Firestick only can’t with a 2 year Geek Squad warranty, but died after 2 1/2 years. Our new Firestick allowed for a 4 year warranty, so we purchased it in case the new one dies in 2 - 3 years again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came Through In The Past

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came through for me in the past. Haven't needed them yet for this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided me with a great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always available and helpful! Solved my situation at my convenience. Very understanding team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have protection and not have to use it than no protection if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hypervolt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always give you the best service. I recommend 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always pleasant to deal with and always there to help me no matter how large or small the problem. Everyone needs this program! It's worth the money many times over.

    I would recommend this to a friend