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Customer reviews

Rating 4.8 out of 5 stars with 1389 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,389 reviews
  • Rated 5 out of 5 stars

    The Geek Squad is fantastic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many Geek Squad protection plans over the years and the protection, combined with the techs who work at Best Buy, have served me beautifully. I am not a tech and I would be lost without the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad extended warranty is well worth the cost. Always made the repairs or took care of any issues without any problems. Great service from their squads.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an extended warranty for nothing more than peace of mind that my Roku Stick will keep working for at least three years. It was worth the price to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped when laptop was on the fritz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was a life saver when they assisted with fixing my daughter's laptop so I decided to make sure to get the maintenance for each of the products as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable protection in case help is ever needed. Some devices are repaired but others are just replaced with a new similar device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Hoot Hoot Hoot, Bite My Root," saith Old Al.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a chance on it. Glad I did. No more Norton AV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage for the Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance is a great value! If any unexpected failure or accident took place, this service is vital for long-term coverage of any and all products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service always has been tops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad coverage for many years and have always found it to be tops. The Geeks coming to my home have all been knowledgeable, have functioned efficiently and have resolved all problems to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable. Let’s hope though that I won’t need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had yo use it but was glad it was there if I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranties on just about everything I buy, just something I do. Have never had to use them but if I did I trust Best Buy to honor them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad Servicec when I purchase pricey items at Best Buy. Their service is excellent and has saved me a bunch in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and great customer service. I never pass on the protection plan from Best Buy I’m always comforted that I’m protected in the big investment items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From my memory of using this in the past, everything went well and I was more than happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best protection service I’ve ever use. Been using geek squad for many years and I’ve never been disappointed with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clerk mentioned at the register.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small amount to pay for peace of mind . New trial for me .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. Always no hassle staff is always eager to help. Nothing better out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection You never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service plan. The cost was very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered my TV but I was waiting on a wall mount so I asked them to just leave it in the box. Very friendly guys would definitely recommend the service.

    I would recommend this to a friend