Customer Ratings & Reviews

Great price for warranty, best and affordable warranty cost

I'm always questioning my self when I have to purchase protection for my large purchases. I purchased the protection to one of my TV's 3 years ago and my TV started to flicker. I called to get it service, however they could not fix it and my TV was replaced!!! You may not ever use the service but it sure was nice to have it when you need it.

You absolutely MUST get a 5 year SERVICE PLAN when purchasing SAMSUNG SMART TVs because my last two TVs went in 2 years and 3 years. It's truly a NO BRAINER.

Only problem is three service calls before an exchange. Tech was on time and courteous. Finally after 45 days authorization for exchange was given. Authorized 50 inch as 49 was no longer made with one model drop. Still worth the money !

Excellent picture and size. Works well for Play station also.

Saved me a ton of money when the last tv went out. They gave me a gift receipt for the value of the tv and it was stress free and easy. Will never go with a lesser warranty again, its very much worth the money.

Replaced my laptop when i cracked at the hindge with no problems

You can never go wrong getting the warranty! Definitely worth it!

Does what it's supposed to! Been holding onto a 50lbs TV we move around all the time to point the TV from the living room to the dining room! Thing is worth every penny

Never had any issues with getting help when it’s needed

Geek squad always has your back. I fortunately haven't had to use their services on my TV but know they will be there if i need them!

Get the 5 Year warranty because Best buy back's it up 100 percent any problems get a new one or a different one for the same price.....

Geek squad sent a technician right away, technician had inspected the tv and could not repair the issue said it was a defect so recommended a refund or replacement, I had no issues with receiving a new replacement, thank you Geek Squad.

Repair was good but contacting a person on the phone to make an appointment (or anything else) is extremely frustrating !

this protection plan is excellent ! from previous experience - with our defective tv which didn't function after the geek squad guys tried to repair it, we were offered replacement of the defective tv or store credit. we chose the store credit. we were able to buy a newer model of the tv (with additional cost, of course).

I liked the 50 inch display and audio quality. Got this one for $419 which wasn’t a good deal for Blackfriday. Kept looking and found similar Samsung 4K UHD with HDR 58 inch for $449 which was a great deal for Cyber Monday. I didn’t find much difference between 6 series and 7 series. So replaced this one with 58 inch 6 series which was a really great deal for me. I loved playing ps4 games in this bigger screen.

Can't go wrong with 5 year protection once 4 years is up in your TV or whatever electronic is outdated throw hammer through it and then boom you have yourself a newly replaced updated top A-line item that you don't even have to pay money for just get a new insurance

Hopefully it pays off. Sometimes it's a gamble and your stuff actually lasts as long as appliances and TV's use to last.

Good extended warranty for a good price hopefully I’ll never have to use it

Very knowledgeable people. I never have peleja with them.