Customer Ratings & Reviews

I purchased the 5 yr. geek squad protection for ease of mind. I have used the geek squad for minor repairs and also for technical support. These folks are top notch and very, very helpful.

Did not need to use this but having Geek Squad in my back pocket is a lifesaver

Excellent service by the both the installer. Awesome service

I love geek squad but for some reason I have been having trouble with this computer using GS I have been using geek squad for 6 years now and I really like it but sometimes it has some glitches

Got the two year protection plan mainly for the chance of burn in. From what I understand Best Buy covers burn in . Hopefully I don’t ever have to use it but I feel it’s necessary for and 1600 dollar investment

This product is very good. I didn’t realize about the quality. Take one and enjoy!

Greek squad service is awesome if we have any problem in products, they handle very nicely. Thank you.

Great value. Well worth it. Take care of any issues or damage that might come up for a full five years.

Bought this for my new QD OLED TV, I hope nothing happens to it but will be good for the peace of mind.

They worked with me regarding a return while a tv was repaired. Turns out it was damaged when returned to the store. I ended up with the new tv which I liked better. They were very helpful and understanding.

Excellent for buying it. Good and fast service. A little overpriced

Definitely would recommend to anybody who buys any tv. It will save money in the long room

I hoped never use this extended plan, which was costly, but so glad I did. I will never buy another SONY tv. This TV was over TWO THOUSAND dollars and is horrible! My $400 tv is so much better!

Removal of the old refrigerator and installation of the new one done quickly and efficiently. Great service.

Pays for itself if your household has several items that fall under this protection. We have 3 computers and they alone pay for the service if one considers virus protection and occasional cleaning of the hard drive,

Having a 5 Year Protection plan on your TV is totally worth it! Going through a manufacture's warranty procedure is not worth the hassle and time... so get Geek Squad and save yourself some headache!

very reliable and professional. got the 5 years geek squad warranty for TV and they were professional in first inspecting the TV for the fault and then arranging for a replacement

Haven't had to use it but know of others that have and they only say wonderful things about the level of service they receive and their product fixed or replaced in a timely fashion.

Seamless replacement. I had a warrantee issue. They suggested an alternate brand.

I had purchased two of these. Very reasonably priced. No problems. lots of use, and I'm covered.