Customer Ratings & Reviews

I love Geek Squad. Geek Squad has always been helpful with all of my devices. I don't let anyone else touch any of my electronics. I am glad to have Geek Squad services for all of my electronics.

Love it. Easily contacted and great customer services.

The geek squad installed my refrigerator and the water line. I recommend this package with any appliances you buy.

Have used the Geek Squad twice since I bought it. Both times for installation of appliances. Men are very professional and respectful of COVID-19.. Great job installing and will use them again.

A few years ago, I began purchasing the Geek Squad protection on all of my larger purchases. Since then, I've had two TVs break on me and the exchange process was excellent and pain-free. While these insurance plans aren't for everyone, I definitely recommend them!

Its worth it to get but i have not needed to take anything in since we take care of our stuff!

Great to have the extra warranty, gives you a little peace of mind knowing it's there.

I am so grateful for geek squad . They came to my house several times to look at my Samsung tv when it was not working . After trouble shooting they determined it needed to be replaced completely. They arranged pick up of the old tv and dropped off for the replacement Samsung tv . I definitely recommend geek squad 2 year protection plan

Always buy this as it is great opportunity to keep your mind at ease in case anything goes wrong

It is good for time being.There is a little shaky hut only if you see it carefully.

Love geek squad I always get geek swap when I buy a large item from Best Buy

I have always had Geek Squad protection and it always paid for itself with the professional service they provided

Did not blink in wanting to include this with my new purchase of my washer & dryer combo. the cost of parts and labor is unreal if something breaks, so I have peace of mind.

Absolutely worth thw money. It covered the tv and replaced it. They were great to deal with.

Glad to have coverage peace of mind for warranty of the appliance

The delivery was awesome. The tv was brought in the house all we had to do was take it out of the box.

The agent carefully mounted my TV & connected it to my devices to ensure maximum functionality use.

Just went with the two year plan mainly because sets usually fail in the first year or so, so gambling that it will last trouble free after all it's a Sony! Haven't used the protection plan and hope i don't have to, so no comment on how good it is yet.

Very good guarantee. 100% recommendations. just what i need

The 5 year protection plan is the only plan that is worth it in my opinion, as 1 or 2 years is too short of a time for anything to happen to a TV. But 5 years is long enough for some kind of accident to happen, especially if you have kids.