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Customer reviews

Rating 4.7 out of 5 stars with 25436 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 298 Showing 5,941-5,960 of 25,436 reviews
  • Rated 5 out of 5 stars

    TeeGirl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IT Geek Squad tech repaired my laptop in a very timely manner, was very helpful, professional and pleased with the end result. The price paid was very economical for the work performed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No someone else did it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get some one to do it for me and it was well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not always needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is not needed for all purchases, but when needed on big ticket items or highly used items such as tvs and smart phones, it is the only way to go. We have needed it and used it several times and the Geek Squad has always through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Haven't had to use it yet. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greed Squad installed my tv very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents put together all the parts required and assembled my TV in a record time. I cant complaint. The are very responsible abd efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always get a two year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to TV's and laptops, I always get a two year warranty because you just never know with technology when they will go bad. I had a TV two years ago that the remote went bad after three months of ownership. This plan gave me a replacement remote. Thankfully I have not had a TV or laptop go bad on me. But this gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really good idea to always purchase the tv warranty just in case something happens to the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents or the TV exactly where I wanted it and were very respectful to my house and merchandise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure to take this out on my OLED tv, covers everything but accidental damage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ext insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping this will help me keep my product running after my warrenty runs out,will wait and see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    once again a must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this service on tv. I call and they are always very helpful with settings on the tv and figuring out what is wrong and fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robert Frazier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv Samsung is one of better smart tv brands

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their warranty coverage for tv's is the best on the market. It does cost alot more than average. But you get alot more coverage than you would with other companies. If you are worried about burn in on OLED panels or anything like that you should get the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan would most definitely recommend!! Great investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection like no other

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase geek squad for all of my high end Best Buy purchases. Fortunately, I've never had to use them as my products continue to work perfectly. I sleep well at night just knowing I'm protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best appliance warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best appliance warranty you'll ever buy! If they can't fix it they'll replace it in no time. Even if they don't carry the item years later they will give you a comparable item of the same value you paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is Always Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad protections plans for as long as I can remember. For anything of high dollar value it is imperative to get the protection plan. I have had to use it a few times in the past and they went above and beyond for the service I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing they came out to my house very professional and when they couldn't fix it I took the tv back to the store and got a full refund on a gift card to purchase my new tv so easy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this tv. amazing picture quality. Also easily connect to our Alexa and apple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel secure each time i purchase this. The value in having this service is the best security possible.

    I would recommend this to a friend