Customer Ratings & Reviews

The employee could not provide a pamphlet and specifics on the warranty coverage. She just kept saying "we don't protect for product damage" meaning if we drop it, we deal with it. We were more interested in true coverage details and purchased without true knowledge of what all is protected like surge protection, damaged power cord, and internal issues like computer chip for Smart features. In part, insurance used to require documentation of coverage and exclusions, but they had absolutely nothing in writing.

The Best Buy protection plan is a must have item when purchasing anything major . In life we know that things seem to break down after a few years and Best buy GS plans are great to have when your 1 year warranty has ended. it will replace or replace

I’ve only had to use the service once for a damaged TV. The team was very professional and provided great service. 5 stars.

Excellent customer service had all the answers to all my questions made me feel confident with my precious.

Just purchased this Geek Squad Plan for a 32-inch Insignia (Best Buy brand) TV.

This was the best purchase we made tv broke 2 days prior to expire and they gave credit to purchase another tv it was a smooth transaction and a must for any big purchases in the future

I find geek squad to be a must for me. A must especially if you have kids.

Have had no need for it yet. Best buy has always had great customer service.

This purchase has given me peace of mind. They helped with questions I had with the setup of my TV and will be available for troubleshooting and repair long after the TV warranty has expired.

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Very reasonable cost to cover a purchase like this. Ot was a no brainer!!

A good value and recommended if you plan to keep your product for more than 2years!

Had set 2 yrs and had issues with power. called & was sent about 5 different parts! guys came out, installed in about an hour and ZERO issues since! that service call & parts would have been more than I paid for the warranty

Great service! And The insurance paid for it itself

I’m just happy to know you have a team of people there in case anything happens with my tv. Thank you.

Great value for a extended warranty to go along with the warranty that already comes with the TV which is already great. There is always a need for a little extra protection

Very good thing to get recommend everybody to get the protection plan. It works very

They are the best service you ever have I recommended to everybody

GEEK SQUAD ROCKS!!!! GEEK SQUAD ROCKS!!!! GEEK SQUAD ROCKS!!!! GEEK SQUAD ROCKS!!!!

Having a piece of mind when buying Simeon is great