Customer Ratings & Reviews

When purchasing a $2000 Tv, always get it covered, Best Buy’s protection plan is supreme, even if your tv gets damaged in those 5 years and they fix it, they will still cover you for the remainder 5 years.

The 1st agent installed and setup tv and did a thorough job of explaining to me how things work. 2d set of agents mounted tv and installed soundbar. Wish they would have left the manual on how to operate it.

This 5 year warranty is definitely worth it. It gives you an ease of mind if something were to happen when the orginal warranty ends. I always add a warranty on an item like this.

Excellent "Peace-of-Mind" protection in case my TV fails in the future. I have used the protection plan many times in the past on other purchases and have not had any problems with Best Buy honoring the plan.

Our experience at Best Buy was great per usual. Thanks Best Buy!

The color on my TV started to fail so I called. Long story short they replaced the set right away.

Haven’t used it yet but good to know I have it in my back pocket!

Arrived on site at the appointment time very professional and pleasant to work with

Easy to figure out how to work and downloaded all the apps I like so far. Enjoying all my free shows still. Haven't had to call them yet but good to have thr protection just in case.

Haven't had the need to use this yet, but bought for extra insurance.

Great If you ever have any issues with your products after the manufactures warranty advise you to get this they’re very responsive and want to make things right if there’s an issue and they do fix things quickly or replace it

They def took great care of our items when delivering and mounting!

This extra coverage provides us with lots of peace of mind about our purchase. Not expecting any problems but relief to know that Best Buy will take care of it if we have a problem with this TV.

I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

Hoping to not need it. But provides peace of mind for home servicing of tvs 40 inch & over

I got the 5 year protection plan for my new Samsung smart tv. You never know what can go wrong these days with new technology, so just in case to be safe i got the five year protection plan. The price depends on the model of of tv. Mine was kind of expensive.

I am so glad I add the warranty, to know my tv is covered gives me an added bonus to my new purchase.

Tv failed after 4 years and the 5 year geek squad warranty refunded the full amount which helped me get a C3

I bought a flat screen that stopped working after a year and I was still able to return and get a brand new one. Without the extra support returns/exchanges only last 15-30 days so it was definitely worth the extra money.

The quality of the tv is great and i love how they shipped it to my houseand let me know when it was gonna arrive!