Customer Ratings & Reviews

My picture went out on my TV and the warranty covered a replacement TV. All done the same day. I received a larger television and cash because TV's cost less now.

Great website to order from and had no issues buying or picking up. Also have had no issues setting up myself.

Have been a Best Buy customer for over 20 years. They stand by what they sell and the Geek Squad is always there to help. Did not use them for my most recent purchase but would recommend them to assist in TV and surround sound installation to those that need it.

Purchased this with a previous tv and when the tv’s screen was starting to go, best buy was able to replace the tv. It was worth the purchase! They did a home visit to look at the original tv and then set up a replacement with a time and date for the delivery! Highly recommend!

Love his TV works great and great price and service plan

The fact that the Geek Squad plan covers so much for so long and the cost is so little for what its worth, it would be crazy not to purchase this deal! 5 years > 2 years the payment comparison will tell you all you need to know!

We purchased this 5 year plan to accompany an Insignia 24 inch TV purchase. This TV was replacing 2 LG TVs that were in the same place that lasted a little over a year. So TV number 3 in about a 3-4 year period. The price was reasonable though and whether the old TVs were subject to a power surge or not, we felt the price of the protection plan was worth it this time even though we were purchasing $100 TVs.

Never get anything without the coverage!! You usually have a couple of weeks to buy coverage if you can’t right away!!!

Geeksqaud services are prominent and reliable. I have opted this for my tv purchase on thanksgiving

Terrific install Arrived on time, very professional Highly recommend

Geek squad will answer all your tech questions. Use it as it’s provided with purchase! Thanks Best Buy!

Provides peace of mind for any sorts of incidents! The squad member helping me definitely made it clear what was covered so I could be confident in my coverage.

Good expalanation for necessity of protection plan.

The guys delivered new tv..installed new tv mounting bracket, worked very clean and efficient

Haven't had to use it yet, but it will be worth the money if the tv dies before the 5 year mark.

The most beautiful guarantee I have seen in my life

No problem with service. Haul away old tv. Drivers were f3.

I have always gotten extended warranty's. Best Buy and Geek Squad make this warranty worth having. I have had some trouble with the last three Samsung TV's that I have bought. All of them were replaced under warranty and the team at Best Buy and Geek Squad were great help when it came time to use my warranty. I can't stress enough how valuable it is to have an extended warranty. Its an added cost but the sense of security outweighs that cost.

I love geek service, but i dont think I needed it for my lg g3 tv. So i canceled it

I have used Geek Squad in the past and was happy with them. I haven’t used them lately, but feel they will be good.