Customer Ratings & Reviews

Profecional service ! Attention exelent! Quick service!

Great protection plan with a good price for 5 years.

I bought this because the price was so good, and I have had Geek Squad protection plans before. Have not had to use it yet, but its there just in case.

The all around service i received was great! Best buy is not just a leader in electronics, but they lead in customer service as well.

Love the ability to purchase this for peace of mind!

This was the smartest choice I made having a warranty and this is a excellent service

It’s great to get a protection with your electronics to protect it

Geek Squad always helps me! If you are just joining, you need understand that you have to make an appointment - in store and / or online. It is generally quick, but not instantaneous. I greatly appreciate their help with my technological problems. It is a great weight off of my shoulders to belong and not have to worry about how to get a repair done. Many times they can help remotely.

I’m really not looking forward to bringing my LG OLED tv to geek squad. Because if I do that means something isn’t working properly or it broke. In the past when I did bring something to them that were very friendly And took the time to listen to your problems.

I'm so glad I purchased the extended warranty when I bought my 55" insignia Fire TV. I had to exchange for another one after a month and then exchange again for an upgraded brand.

I was very happy with the expertise the two geek squad members who installed my Sony tv and removal of my old set

We recently upgraded our tech support but have used Geek Squad for years with great success. They have by chat, phone and in store walked me through issues, questions, information searches and purchases. Having that kind of support any time of day or night keeps all our techno gizmos running at home since I have limited knowledge. I have never had a technician seem impatient or rushed.

This comes in handy when your trusty electronics decide to break down.

Apparently, this is an excellent warranty according to all my answered questions about how the warrant works. All I have to do is call the Best Buy store if I need assistance with my TV. The TV stays at home, and I am glad about that since it is mounted on a wall. The technicians come my home if I ever need assistance. I feel really comfortable and happy that I bought a 5 year warranty.

I have always purchased Geek Squad protection on devices through all the years. The few times that I have had to use it was perfect.

I would definitely not buy a TV today without an additional warranty. TV’s today have so many features and issues can arise. Having a warranty for five years at a lower price is a great value. If it can’t be fixed , you can get it replaced. With a warranty, you have a chance for repair or replacement. Saves u from buying another unit. Best deal around. Best Buy Geeks usually are great.

Having protection on any device is needed you never know when you’ll need it. Anything can happen

I love the geek squad service if u product got damaged they fix it at not cost so u can be relax

I don’t usually purchase extended warranties, but in this case thought it was the thing to do.

I don’t usually purchase extended warranties, but in this case thought it was the thing to do.