Customer Ratings & Reviews

Very professional and knowledgeable On time Highly recommend

Best way to keep your items safe and can get another or fix with this plan

Geek Squad was very helpful. They walked me through every troubleshooting step several times hoping to get my tv back in working order the same day but my tv wasn’t having it at all. So with all other options exhausted we scheduled a visit for a couple weeks out and they will be coming to install a new motherboard from my understanding.

I’ve been shopping for my electronics at Best Buy for longer than I can remember. I love the Geek Squad and I love the protection plans. Unfortunately I’ve had to use the plans over the years and I’ve never been disappointed in the repairs or replacements.

Worth every penny. I had an HDMI port go bad in my LG C1 they came to the house replaced the entire board within 30 minutes and did not cost me anything extra. The service guys were excellent and friendly. Highly recommend when making expensive purchases.

I always get the Best Buy warranties, they are great, never had a bad experience when i had to use my warranty. Worth getting.

The crews are very patient and nice. Though it took some time to get all issue resolved, I am very happy that Geek Squad provide protection to my TV purchase and offered the best outcome

Once again always get it. if you can afford something from best buy then dont cheap out on protection for those products. VERY IMPORTANT

This was a gift to my husband and he loves it so much. There is so many great thing not only for him but me as well

works for me great itemi recomind to purches this item i

Awesome service! Great customer service. Wal in wait time was not too long.

Best Buy’s Geek Squad is one of the best computer repair services. They offer a variety of services including virus removal, data recovery, and hardware repair. They also offer a 24/7 support hotline for customers who need help outside of normal business hours .

Nice tv picture quality but you have to sign into samsung every single time you do anything on this tv because SaMGSUnG suksballs

Geek Squad is also there to help and assist you with anything you need for any device

Had to use it on a 3 year old TV that developed pink hues all around the edges. Basically got the amount I paid for the TV to purchase a new replacement tv. Pleasantly surprised at how smooth the entire process was.

5-year Standard Geek Squad Protection is a no-brainer. Covers just about every incident that could happen to the equipment.

Tv was hooked up flawlessly! The delivery was smooth and convenient.

Seems to be a great service but forewarning, you must pay separate for each item you want covered.

I have had to use this and I hope I won't need to, but it was a great price.

Geek Squad's protection service for my TV has been a game-changer. Their professional setup, knowledgeable customer support, and comprehensive coverage have exceeded my expectations. I now have peace of mind knowing my investment is protected. Highly recommended!