Customer Ratings & Reviews

The geek squad protection is something that is a must for an expensive appliance. I brought one for my sony tv and it crapped out in 1 year and they gave me my money back. I am going to buy it again. Deciding if i will buy another sony...

I’m elderly and not good with computers so it absolutely pays me to have help,ALOT. The Geeksquad is available anytime, their nice, patient, understanding and very helpful. They make sure all my needs are taken care of and I don’t need anything else before they hang up. Thank you Geeksquad! Couldn’t do it without you

My security. I’m 85 & don’t want to investigate for problems myself.

I bought this warranty with an open box tv and ended up not using it because I returned the tv because it was a bad tv. My thoughts on the protection are good though. Especially when you buy gaming systems for kids. I didn't repurchase the warranty because the tv I ended up buying cost more than what I purchased the protection and the insignia tv for.

Yes a must have for any investment! Theres also a membership you can get for geek squad on all your items instead of buying them individually with each item.

I usually don't buy extended warranties but this was offered at a real reasonable price. I was purchasing an Insignia TV and was a little unsure on of the quality. The TV has exceeded expectations and I have not needed to use the protection so far. At least I have piece of mind in case something does go wrong. In that respect it has been well worth it.

VERY happy with the Geek Squad's delivery and complete set up of our new Samsung TV. Glad we got the 2-year Geek Squad Protection.

I came in broken, confrontational and having a melt down. The Geek Squad handled me with kid gloves and made the world right again. They calmed me down, explained what the steps were to rectify the problem and then took action to get it done. They didn't make me feel stupid or inept. Outstanding Customer Service!!!

I bought my Samsung TV in store. Customer sevice was very helpful with my purchase. I am very happy with my new TV.

I like the tv. The only issue was the picture quality during football games. Did not realize it until football season started

Gotta keep the things we love protected. And that’s why I got this. So far I haven’t needed it.

Provides good service. Definitely helped me out when I was confused about my TV.

I have not yet made it valid, but to protect the equipment it was necessary to extend the warranty

Purchased the 2 year protection, but have not had to use it. Have had great response with this service in the past so felt it was a must.

A must add on with new equipment. Even if you don’t even use it, it’s worth it for the peace of mind.

Just purchased new TV's, sound bar and network router from Best Buy to get us through self-isolation for COVID-19. Wanting to get up and running immediately, we purchased Geek Squad delivery, install and haul away. they did not let us down and won't let you down either...

Went above and beyond to help me. I really appreciate their service.

I got this coverage because we are moving to CT in June and I wanted to protect my new TV for the move. Turned out I needed it about a month after I bought the TV. Called the Geek Squad and they came right out. Ordered the part and had it shipped to my home. They were there 2 days later and installed the part and TV has worked great ever since.

Awesome service by the geek squad. Great to have because you never know when you will need it.

Keeps me at ease. Good to know that accidents are covered.