Customer Ratings & Reviews

I really enjoy having Geek Squad Protection for all the products I have purchased.

Excited to see the order right in front of the apartment lobby entrance. They came right on time!

Bought protection plan when I bought the TV. Within 6 months, power surge fried the HDMI port, even with grade A surge protector. Called for service and was back up and running within a week. Beats having to go shell out the $$ for another TV.

Excellent tv Samsung is one of better smart tv brands

Love the fact that Best Buy offers extended warranties!! This give my family and I peace to mind to know should something go wrong, Geek Swuad would be there to handle the situation!

Geek Squad is always available to answer my questions. Great for me I haven’t had to utilize the replacement or repair feature but good to know I have coverage if I need it.

This protection pays forr itself, if anything gos wrong in 2 yrars simply bring it back.

Nice to be covered incase something happens you never know

They are the best service you ever have I recommended to everybody

I like TV that is portable, stable when I put it into use and the graphics are easy to manage.

Agent was very courteous, responsive to my problem, and needs. He was very knowledgable, and took the extra time to ensure I was satisfied. I was extremely satisfied with the outcome.

I bought the 5 year warranty because the TV I purchase was worth $4000. I don't have to worry about my TV if something goes wrong. I will be fully covered.

Love the tv the only thing is that it didn’t come w the legs major problem

Bought the protection plan for new treadmill. Hoping nothing ever goes wrong but love knowing they will come to the house and fix if needed.

I get some one to do it for me and it was well done

i think the price for these things is not bad, ive never had to have a tv fixed under one of these services so i dont know how slow it goes or how much of a pain it is if you actually need to have something fixed.

Nice and fast service and good company, 2 times my tv broke down and they replaced it with a new one

We bought two TVs for her daughter in Texas. She’s a single mother of two, so we added the five year protection plan

Pickup at store was so easy. Squad was assertive and very kind.

Have never had any major issues with my computer, however they have always been very helpful minor fixes and simple questions. I’m not a computer Geek so they are very helpful.