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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30548 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 30,548 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection is a must have to have on your most expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay safe stay supported

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No needed yet but great history with this previous protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the 5 year warranty and it’s the best our previously purchased Sony kept freezing and they came out 8 times replaced everything and finally gave us a full refund! We were able to get a new tv and so far it’s been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV ROKU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV and this be my second one and I going to get a larger for my family room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, great tv for the price, picture quality is bright and clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy an extended warranty anywhere else. This one is actually worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no issues with Geek Squad in the past. maybe just the wait time to see a tech.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers all of my systems and devices %100 would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Geek Squad Protection: Impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Geek Squad Protection service from Best Buy. I never hesitate to purchase it, especially for my television, as it provides me with peace of mind. Just a few months before the expiration date, my TV started showing signs of going bad, and to my surprise, Geek Squad refunded the entire cost of my TV. I had experienced an ongoing issue with it, which I had previously discussed with them, but it only worsened in the last couple of months until the screen completely stopped working. This time around, I opted for a Samsung TV, and it has been a much better experience. The support team was understanding and promptly emailed me a gift card as store credit. I highly recommend Geek Squad Protection for anyone looking to safeguard their valuable electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and effective, ever ready to answer questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Servicing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have geek squad When there’s any problems with your rich days and you have warranty, they come right on the surfaces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv is good but

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like tv Quality of tv and imressive and espcellily i like service you provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to purchase just in case of an accident, you are covered for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and really gives you a peace of mind especially with big item purchases!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bumpy road getting my tv warranty serviced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the warranty on my insignia tv I bought less than 2 years ago, thank goodness. There was definitely an array of issues surrounding getting my warranty service but it all worked out in the end. I have just bought another 5 year warranty on my new tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good But Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t get customer support for a ThinQ App from LG. Good thing that I bought Geek Squad support. They were able to help replace the TV in home. The only negative was it took ONE MONTH for them to get to my home. I’m still waiting. Slooooow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have prediction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to have protection for your items thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are the best for all my life. Thank you I Geek squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    added insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection gives you peace of mind on your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great offer, Worth every penny, highly recommend it...

    I would recommend this to a friend