Customer Ratings & Reviews

Purchase price was excellent. Hopefully I won’t need this but if I do, it will more than pay for itself

Worth every penny. Best buy has the best warranty hands down.

I have had Geek Squad’s support a few times. They are always helpful: phone or in-person! So for me having the yearly plan is a no-brainer. However, I still think Best Buy should not have removed the inclusion of complimentary home set up that they had up until this year!

Had my lgc1 get burn in and got refunded the full amount very quickly. Upgraded to the lgc4 very happy with this choice

The tv was a very reasonable price, the quality is great, easy to use

One of the best AMC provided by BestBuy. It is always recommented to get this protection for the peace of mind for costly devices. Pros: 1) Excellent service. The excecutives how handle our calls will make sure we are comfertable and serviced well. 2) Ease of contact - 24X7 some one is available to help us. 3) Knowledgable service persons - The person who comes home for the service / at the station are well knowledgable about the object they are working on. 4) Excellent exchnage policy. If the object is non repairable, the company will refund the fill amount (including the tax) for an excange (if the same item is not available any more). The cons i felt on this program 1) Little more expensive than the other company AMCs. 2) Some time in-home appointments takes some time (but sure it will happen with in a weeks time )

TV I purchased had a bad board. They replaced the board at no cost, but still had issues. They were able to replace the TV with a brand new one (newer model) at no additional cost, and they even threw in another warranty for free!

So we got this after debating several monitor choices for our new PC, and I'm so glad I decided to grab this. It's great for gaming, okay for office work, incredible for watching shows and movies. It's only 42 inches, which is small for me for movies, but the quality is out of this world. I usually go for soundbars/speakers right away but I found the built in speakers to be manageable for now. Love it!

So let me share my agony. Purchased my 23 yr old Daughter a 65” TV for Christmas. It was really for my 1yr Granddaughter…SHHHH! Well I mounted it on the wall, of course, and within a month or two they moved into another apartment without the roommates. Before place was remodeled for them they spent 3 weeks at her In-Laws. Well I moved them both times and when TV was turned on again after two moves, though seemingly perfect, the screen had apparently been pressed to hard at a single point and did not work. Not worth fixing. Bought her a 70” this time WITH THE WARRANTY!! Don’t make the same mistake I did :]

Delivered as agreed. Great communication from day one

They helped with everything I needed! I was pregnant at the time and didn’t have to lift a single thing.

Thankfully, I have not had to utilize the incredibly beneficial Geek Squad services quite yet, but it's refreshing to know they are available if needed

I haven't had to use the GEEK SQUARD yet. I know if and when they will treat like I should be treated

They are awesome I haven’t needed them for this tv but have used them many times in the oast

Extremely recommend this service and Best Buy is amazing at helping you through the process

Excellent customer service very patient with questions i ask. Fruendly always had a smile on their face ,positive friedly environment

The agwnt inatalled my tv quickly & gave me a review of jow to work the TV

Bought this extend warranty due to the great experience that I had with the Geek Squad on another issue

These subscriptions are always helpful! Geek squad is always a phone call away with whatever you may need

A must have if you are going to purchase any electronic device! I originally purchased a Hisense 75" flatscreen TV that a little over a year later, the backlighting went out on half of the TV and right before Super Bowl Sunday...sad day... Though I wasn't pleased with customer support when trying to find a way forward over the phone, I eventually was able to get in touch with a Geek Squad representative via the chat (recommend going this route). He was able to locate my purchase, and inform me that my TV would be replaced and at no charge due to the inadvertent issues! Protect your investments! You deserve to be compensated for items that you pay for and don't work to specs!