Customer Ratings & Reviews

I really like its color, the most important thing is its volume and its size.

Great tv with high quality picture. Put this in my basement and enjoy it

I help with any questions and figure out a solution very quick

Very detailed service and professional. Team was extremely helpful answering all questions, as well as completing the process with a nice clean look.

The agents delivered my TV with great concern and care. My family and I set up the tv in our basement's entertainment area. My entire enjoyed the picture quality and size. I love my purchase!

Honestly I don't know what I'd do without a TV, and with this 2-year protection I don't have to worry! It certainly makes me rest easy knowing that if something were to happen to this TV electrically that Best Buy would honor me with a new one!

In and out installation of a huge 85 inch that took no time at all! Love having the piece of mind as well with the professional installation!

I’m a My Best Buy Total / Geek Squad member. On July 23 we called to inform our TV screen cracked and they scheduled a service order for yesterday August 1st. We even told them that the screen cracked during our move, that we had pictures and asked how can they repair the screen? The agent said that if it couldn’t be fixed, they would replace it. Not only I had to contact Best Buy several times because the agent entered a PO BOX as the service address, which they never fixed, I had to text it to the technician who almost cancelled the appointment due to this. After a while, the technician calls me back and says the cracked screen is not covered, told me to contact her manager and never showed up. We are supposed to have protection on all purchases, and you don’t tell a customer the day of the appointment after waiting a week and a half that your repair is not covered. But after chatting with another 3 agents, they said the technician can come to give us an estimate of the cost to repair the screen. I texted and emailed both the technician and her manager to have this done, but they never responded, no one ever came. Today August 2nd the appointment shows a note that they could not complete it because they couldn’t verify the address and needed to reschedule, which is not true as I had called all day to get it fixed and also texted it to the technician who was on her way here when she called again to tell me that the TV was not covered. I spent the entire day on this yesterday and I still have not been able to resolve my issue and still have a cracked TV.

Picture quality is amazing, gaming with PlayStation is the best off all the tvs on the market, ease of use and setup, the built in center channel speaker sounds pretty good for tv speakers

The geek squad guarantee both in warrantee and service is some of the best services available for purchase and can’t be happier having capable people make sure my investments are looked after in the long run!

Hoping to not have to use this but glad to have it and sounds like should be hassle free

Couldn’t service the area I live at but they did good by giving me what I paid to use on a new purchase.

The agents removed my old TV and installed my new free warranty replacement TV on a wall mount no extra charge because we have Total Tech Support. Totally worth it! The guys were super nice and easy to work with.

Im so glad, o purchased the tv for my living room . It fit perfect between my 2 windows

Geek squad handled my delivery with care an d such responsibility and was punctual with the time and at the end they thanked me for shopping at Best Buy

Price was right, protect your investment. It’s a LG so i shouldn’t have to use the protection!

Havent tested it yet. If that changes ill ammend review

I set up my own tv it was easy you just have to be patient while doing it it only takes a few minutes & you'll be all set once you're done you best believe you'll be enjoying this beautiful tv

My Vizio OLED died after two years and the geek squad warranty covered a replacement. The Vizio TV was not available anymore so I was able to replace with an LG OLED. Service was quick and easy

great purchase!!!! my son was so exited!!!!!!!!!!!