Customer Ratings & Reviews

I believe you should always get protection plan for purchases this big and it was quick and fast and affordable.

This gives us confidence in our purchase and we know that if there is an issue we can call the geek squad .

I'm a big fan of the Geek Squad protection packages. They replaced a 65" LG OLED C6 TV a few years ago due to burn in and the replacement process was hassle free and went very smoothly. On a side note, the standard warranty included with LG OLED TVs does not cover burn in. I purchase the Geek Squad Protection Plans on all electronics I buy from Best Buy.

I know people look at warranties as a way for companies to gain more money from you, but I am a BIG fan of Best Buy's warranties. For one, why would you spend hundreds of dollars on a product and not cover it? You don't buy a car and not get insurance? I've had great luck with ALL of my electronics (knock on wood) but I still don't want to risk it. If I spend hundreds of dollars on a product, its an investment that I want to make sure is covered.

To have 5 years of worry-free warranty for a very few bucks just makes enormous amount of sense.

I liked the 50 inch display and audio quality. Got this one for $419 which wasn’t a good deal for Blackfriday. Kept looking and found similar Samsung 4K UHD with HDR 58 inch for $449 which was a great deal for Cyber Monday. I didn’t find much difference between 6 series and 7 series. So replaced this one with 58 inch 6 series which was a really great deal for me. I loved playing ps4 games in this bigger screen.

TV is great. Knowing its coveres for 5 years makes it even better.

Staff was very friendly, helpful and knowledgeable. I went in with a warranty/return and they helped out right away with no issues whatsoever. Thank you for all the help and making it easy!

Geek Squad is amazing! I need them for the TV I just purchased and for the new printer I need to buy.

My old Samsung 4K 75-inch TV started having white spots in the display after 5 years of regular use. Thanks to this protection plan I was able to replace it with whatever's new out there, without needing to pay an arm and a leg and just paying the difference. This protection plan saved my life, I definitely recommend considering it!

Reliable warranty that covers issues no questions asked.

The Geek Squad tech was so knowledgeable and helpful. He showed me and explained the setup. As a result, the TV works as I want!

Great product to have for those expensive items! Unfortunately we had to us it numerous times for our 70 in. 4K t.v. and had to swap out for a new set in just 4 months. With a bit of back and forth, was able to get the warranty prorated and transferred to the new set. Otherwise, the warranty is considered fulfilled once a new set comes into play. This part of the policy I do not agree with. Even so, I would still recommend it

Peace of mind for 5 years. Great add on value to your tv purchase.

Is good always had warranty to this item cuz you never know!!! Best buy is the best poace to buy tv

Geek Squad protection is always great.. Its great to have..

Good expalanation for necessity of protection plan.

very good deal-its good when at if your tv goes out and it doesnt work basically you get a new tv

Over the years I have purchased many items from Best Buy. I purchased this plan for most of them. Thankfully, I haven't had to use it on too many of the items, but it was and is a good investment. Once I had a computer that needed replacement and there were occasions when I needed tech support for an item and received the help for free. I consider it a small price to pay for insurance that, like most insurance, comes in handy if you need it.

The Geek Squad unpacked my 65" Oled TV & set it up so fast I couldn't believe it. They explained the actual TV set up to me as they were connecting it to my supplier. The two squad members seemed to enjoy their jobs as well as explain everything to the customer. They even took the empty cardboard box with them. What more can you ask for? They are great.