Customer Ratings & Reviews

So far I have not needed their help but nice to have them as a backup plan. First TV we purchased had a problem and we thought we didnt know what we were doing but Best Buy was great to help us return it and get a replacement. Replacement TV is great and was easy to set up

For the price, this purchase is a great piece of mind.

Excellent open box item arrived in perfect condition. Works great

My original TV was purchased last year as an early birthday present wasnt even a full year old before it quit working so I turned to a store I trust qnd bought my vizio from best buy, I love the protection plan ot covers qlot of things like what happened to my old TV.

I really like my sound bar. Great sound quality for a reasonable price. Makes me feel like I'm in a movie theater.

Fantastic store With phenomenal energy. I always like to purchase my items And don't feel regret after

I haven't needed them lately, but the Geek Squad is always there to answer any questions.

Better safe than sorry. Just get it, it ends up being worth it.

I will go back every time for my iPhones and iPad. Great people

No like to expensive and illustration educational purpose

I like having the opp to have this service when needed

Thanks for the quick response and help getting my warranty process. Really nice guy.

Well, I've never really had to use geek squad and that means the quality of the products purchased are a success.

i really love protecting my equipment and this was exactly what i needed.

Great service ,great quality,best customer service

Purchased a LG 4K smart tv from Best Buy and added the 5 year Geek Squad Protection to extend the manufacture warranty. Due to brown outs and other voltage irregularities, having this added protection provides peace of mind. A must add on at point of purchase from Best Buy.

Geek Squad is great, making an appt is not easy and it was canceled twice, there is no way to just get a new appt time, also language barrier is a problem. But actual techs were prompt, knowledgeable, helpful, thanks to Paul and company!

I got the 5 year standard greek squad protection plan for my smart tv for $59 which I feel was a good deal because I had another tv without the 5 year plan and the main frame on it went bad and I tried to put it in the shop and they wanted $300 to fix it . Where now paying $59 for the plan and they will fix anything so I think thats a no brainer.

Being that I have had on TV hit by lightning and a burnt ends on an old lady it I prefer to use Geek Squad affordable cars if they cannot fix it they will replace it or you will get your money back with no problems has been my experience using them

Just outstanding customer service, and would recommend BestBuy anytime, tha k you once again fot the outstanding customer services provided!