Customer Ratings & Reviews

I always get the 5 year insurance on my large tv purchases. These newer TV's are like computers. Never had a problem with my Sony tv but if I'm dropping 3 grand, I need some assurance it won't just randomly die and then I need to get another one.

I bought the 5 year protection plan and hope I never have to use it for my Sony tv but just in case the geek squad protection plan is as good as it gets from Best Buy.

[Employee of bestbuy] Geek squad protection on a 32 inch tv just for the basic coverage.

Great service informative they fixed my tv fast and searched rigorously for the parts needed to fix the tv

Have yet to use it, and I hope I don't have to! My TV arrived in great condition and I am barely home to use it, so hopefully I won't ever break it! It's there for peace of mind

Great service never had an issue with geek squad always on point

Best chioce if you have kids in your home..they cover all major issues and breakage

best plan you can buy. Trust me with the way electonics are made now with their useful shelf lives, its best to have extra protection. you will need it

I purchased additional protection to make sure I would have no issues. I was replacing a tv that had only lasted 2 years so this seemed like a great value.

I bought this protection plan for my new 32" TCL Roku tv. It was quite affordable and gives me peace of mind. I have never had to use a bestbuy protection plan in the past, even though I have purchased them before. I'm just glad they offer them.

Our Geek Squad were professional and informative. We appreciate all their efforts to educate us on how to operate our newTV.

It gives me much peace of mind that the TV I bought for my father has a fix or replace coverage for the next 5 years. The cost works out to a couple of drinks from Starbucks per year. VERY affordable coverage that can be redeemed at many stores. I live in a different county than my parents. TV problems, there's a store 5 minutes away from them!

Great service and set up. Amazing job. Wonderful guys

I had no problem getting 5-year protection via phone. The individual was so helpful, attentive and answered all of our questions. It was the easiest purchase ever. Thank you

Great purchase Best Buy is the best my favorite store to shop

Geek squad always up to the task and gives me a sense of comfort knowing my items are always protected!

Whenever we buy anything from Best Buy we always get the Geek Squad protection which has always been beneficial to us!! Lightening storms etc can damage tv's even if you have generators or power supplies! So for us the protection is well worth it especially with how expensive electronics can be!

Worth having it, and you can get a pro-rated refund if you don’t need it anymore.

Best store around for electronics awesome employees never had any problems and great service they help you find exactly what you need and looking for. For the right price

I will see if I get any use out of this. I guess protecting a new tv is worth it in the long run.