Customer Ratings & Reviews

The agents installed my TV on the wall and connected it to the new sound bar. I am very pleased with the agents. The were professional and extremely knowledgeable. I have used Geek Squad for over 10 years and am always satisfied.

I purchased the protection plan for a very expensive tv that I purchased. It suffered a power surge failure only a few weeks after I got it home, and I was so happy that I had protection! They came out and delivered a new tv with no hassle. Great service!

I have not used the Geek Squad on this tv yet but I have on past purchases and have always been pleased. That is why I bought the service for this TV.

Can't go wrong at this price! Added mainly for the cost & protection ov the unit.

Nice TV with all the updated perks and smart TV add ons

Good extended warranty for a good price hopefully I’ll never have to use it

I’ll give you five stars reading very good awesome

I have not had to use this protection as of yet however, I am sure they will take pretty good care of my product.

Delivery was on time and install went smoothly! I recommend

I always get the Geek Squad service for all long of a period as they offer. I have never had an issue with them taking addressing an issue when it comes up!

I always get the Geek Squad service for all long of a period as they offer. I have never had an issue with them taking addressing an issue when it comes up!

These guys are great and would recommend. They are friendly and quick

Seems like a good service. Covers most of what the manufacturer's warranty too. Not a bad price for what you should be able to get out of it.

Grateful I had it because I had to use it to replace a tv. They were very helpful in doing so even though they didn’t have the same tv they let me upgrade to a better tv which cost a little more but gave it to me for the price I paid on the other one

Haven't used it yet but the piece of mind that its there is good

When offered, get the protection plan. You never know whether or not your purchased item is going to be the one that fails. Get the protection plan. It's worth it to relieve any product failure headaches you may encounter.

I have had the Geek Squad diagnose and fix problems with my laptop twice in one year. They are efficient and knowledgeable. they found viruses that my software could not find. Now it runs like new. They do request that you make an appointment, but I was able to just walk in to have them figure out why an external blu-ray drive would not work.

I would recommend this for any led or lcd tv. As time progresses single pixels may go out (has happened to me) and the entire panel will have to be replaced. This becomes expensive and after time passes they will just fulfill your warrantee on the tv because the panels are not made any more. I had a pixel go out and it drove me crazy having a white spec on the screen. Ultimately it's up to you however.

This has so paid for itself over and over again. The service at Best Buy is fantastic. Can’t begin to name all of the associates that helped. Not one was anything but perfect

We purchased the max warranty and the price was great