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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30742 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 30,742 reviews
  • Rated 5 out of 5 stars

    Protection Plans = a MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad product protection plans are a MUST! It's great having the this plan because accidents happen! The Squad is always knowledgeable as well. I always buy a protection plan with items I purchase from Best Buy. It's such a great service offered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does do a great job at repairs. However trying to get ahold of someone and get something lined up is impossible at times. As long as you are patient they are a great addition to your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A way of keeping yourkself at ease from defects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s no other warranty that i put faith in as Bestbuy puts out quality . I’ve had there warranties on all my Tvs, Appliances, Refrigerator and the way all things are made can’t trust , Nothing like USA made but will have 100% trust .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and not too expensive for what it is and what it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra insurance on expensive purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for an LG CX 65”. An absolute must for OLED tvs. Had to swap the tv out 3 times and each time was a breeze for the manufacture warranty. Have talked with geek squad multiple times and they assure if i have any future problems, it’ll be just the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know i have a warranty for 2 years. Last tv i had lasted a little over a year from a box store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If any Trouble come out on my new sony tv i give them call & set up appointment to check it out whatever issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and legit service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lydia installed the mount and my tv with ease. She also hooked up my devices and answered all my questions. Thank you Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can not go wrong with the geek squad, they are knowledgeable and friendly. Strongly recommend getting a warrenty with them for every purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate having the protection of Geek Squad! The ease with them is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have kept my devices safe for all this time. Great value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help me on my recover set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t have to use this it’s like buying insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are number one excellent service I am so happ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are number one excellent service I am so happy are used to be a merchandise with circuit city but I have to give credit best buys is one of the number one place of business and a long time five ⭐️ ⭐️⭐️⭐️⭐️ Geek Squad ✌️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad I have this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know, I know. "these plans are for suckers" All I have to say is that with out the plan on my old unit Id be shelling out $1000+ to buy a new one. All i had to do was call Geek Squad and they sent someone out to fix it. A week later they said they couldn't get the part and and told me to go into the store and pick out a new one. very easy process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely recommend adding a Geek Squad protection plan to your purchase. They are extremely helpful and can save you a lot of money and trouble. They replaced my tv and the process was very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, service, is good to know if you need they’re here to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wanna be on the squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD! I am proud to support the Geek Squad. The professional setup and repair service is great and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wanna be on the squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD! I am proud to support the Geek Squad. The professional setup and repair service is great and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wanna be on the squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD! I am proud to support the Geek Squad. The professional setup and repair service is great and convenient.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Thank god for this warranty!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Worth it if you can afford it. I had a TV replaced after it broke down 4 years later. They were abke to help me fix my issue Bd provide me with a great solution.

    I would recommend this to a friend