Customer Ratings & Reviews

Very helpful. I am so happy we got the protection plan!!

Hands down, best purchase! This is our second tv in this style. We knew we wanted another bc the 1st one was so easy to function.

When I brought the tv back they gave me my money back for the warranty but wanted me to apply for a Best Buy card I said no that’s why u buy warranty for things I was not pleased everything I brought from them

We are so grateful to these young fellas installing our 60"LG tv..they were very careful and polite. They make connecting all those awful wires a breeze. They were very patient with us and walked us thru installation and operating our new screen and remotes several times til both my husband and I understood. They are well worth their cost!

The protection plans are a must buy if you ever do need to contact them it’s so easy to and they will come out asap if they need to I’ve had plans from other places and Best Buy is the best

Always get the protection. With our a doubt the best coverage for all items.

I can’t really review this because I just got it but it’s always good to know I at least have some type of protection for the tv.

Simply put... I appreciate the way getting me a new workable television was handled, and I further appreciate the young lady who went above and beyond (I feel) to set my mind at ease. Kudos!!!

I bought my Samsung TV in store. Customer sevice was very helpful with my purchase. I am very happy with my new TV.

Very Impressive!; quality highly recommend to anyone, well please.

At first I was thinking I would self-insure myself with my very expensive 75 inch Sony TV. But after reading some reviews about how costly this model is to repair I decided to opt for the five year protection plan for a piece of mine. It was very expensive however, even considering I Purchased total tech.

My TV got burn in around 3 years in, and after 4 years, started flickering. I returned it to best buy and got a replacement TV with equivalent specifications and value.

Replace TV since part was not available. First techs replace and connect TV. Unfortunately, the second techs replacing the new poor picture quality tv refused to connect tv w/o a charge to place it on the stand due to time constraints.

I love Geek squad service. Have never had an issue with them. They came and checked my tv that was having issues. Very professional and answered all my questions

Geek Squad service has always been great and helpful.

I haven't used the 5 yr warranty and I hope I don't have to.

Geek Squad has always come through for me in the past, it just made sense to go with the protection plan on this purchase as well!

The piece of mind my protection provides gives me a great deal of satisfaction. Knowing that I don't have to worry about anything failing over the next 5 years is wonderful.

They came in handy for sure and handled my issues swiftly

Excellent product and I will continues to buy electronics from best buy and fantastic customer service representatives.