Customer Ratings & Reviews

Excellent product and I will continues to buy electronics from best buy and fantastic customer service representatives.

The Geek Squad has been there every time I have had problems with my computer. Never a hassle about how it happened or who did what. Only once I had to bring my computer in to the store for them to repair it because I had really screwed it up. Otherwise they can usually repair it over the phone for me. Three cheers for the Geek Squad.

2 year warranty from Geek Squad for TV purchase. No brainer.

The 5 year protection plan was offered and honored without any problems in an expeditious manner.

First TV I purchased didn't work. Geek squad checked it real quick to verify the problem. Was quickly replaced by the technician.

So glad I got this protection plan! It paid for itself shortly after the first year when my manufacturers warranty ran out. In-home service was excellent. Unfortunately I had to buy a new plan with the new replacement TV.

Nice to have the Geek Squad behind my Purchase! They do fine work!

If you’re going to get something expensive buy the protection plan it’s worth it. You may never use it but then you never know what can happen. If lighting strikes and your tv is on and it blows something out you’ll know you’ll be covered.

Geek squad is the best service provider with quick response on complaints

so easy to set up that my children set up, set up the channel the way was want them.

Offers great coverage specifically for dead and burned pixels

Small tv already had a mount took about 15 minutes to replace old model with new. I highly recommend the geek squad protection its a no nonsense policy they will either repair or replace no ifs & buts.

good product. have been using geek squad for many years and plan on using in the future. helps in keeping my equipment running smoothly and the way it is supposed to run

Hope i don't need the protection. I wonder if they give you extra time if you have to wait a month for something that was in stock.

I love Geek Squad! Always a fantastic deal for the cost. They are always so nice and helpful. A must buy for me when I purchase new equipment.

I have used the Geek Squad to install my new dish washer and work on our computers numerous time. the services are always, fast and efficient, and I will always use them to make things work in my household.

Great manager in Geek Squad Manager support. She went beyond to help us out

Love Geek squad there amazing! They are good at what they do.

My Geek Squad protection plans, of which I have several is a prime reason why I purchase all of my major and minor appliances from Best Buy. Whenever something goes wrong, which is not often, Geek Squad is there to take care of it. Outstanding!!!!!!!!!!!!!!!!!!!!!!

While I have not needed to use these services for the product I just bought, I have had to use the Geek Squad services before. They have always taken care of my needs and I will not have a major purchase without it. Geek Squad protection is one of the main reasons I purchase all of my electronic devices at Best Buy.