Customer Ratings & Reviews

I get excellent service from the Geek Squad whether it's setting up a TV or computer equipment. They're very knowledgeable and very patient with questions. I always renew my coverage since I trust them completely to do a great job.

The Geek Squad warranty is the greatest thing ever! It has saved me money and hassle more than once. Best Buy and Geek Squad have taken care of me when I had my doubts that even they could cover it. I would never buy anything without the warranty!

Again added protection is always worth it in my opinion. For the price it’s a no brainer.

Excellent experience. Great tv and excellent installation

The first TV worked for about 4 days and had to be returned. I have had this TV for about 6 month’s and have had no issues so far. Best Buy picked up the bad Tv and brought me the new Tv to my residence and I live about 1 1/2 away from any Best Buy.

Best tv ever This is the perfect item for my house , I wasn’t sure about this but the agent explained all details and I was very impressed

Love Geek Squad! Makes returns easy. Trust buying from Best Buy due to Geek Squad extended warranty. Love 5 year for TVs.

Don’t risk it. When you buy a TV most of us expect to have them for multiple years because it’s an investment. Get the warranty and protect yourself for the future of your TV especially if you’re buying OLED because it covers Burn In.

I love that I have the two year plan. When my tv went out. Best Buy gave me a brand new one. No cost to me.

Geek squad offers good service if you need protection and security for an electrical device its a must have

They helped answer all questions an used them in past if product not fixed either replaced or a full refund on gift card

Bought this with my LG OLED and have had to exchange my TV twice! No hassle exchange both times and now have a beautiful TV. Happy with the service and piece of mind.

Great to use especially when tv whent down. They were really easy to reach

I'd never purchase a large appliance or entertainment equipment without also purchasing the extended warranty as well. The piece of mind of knowing your items are covered is well worth the money spent

I mean, what can I say? I haven't used the 5 year warranty yet, but it is wonderful peace of mind for an expensive TV. The cost-benefit ratio works out for me. Even if I don't use it, I don't have to worry, and that is worth the cost to me.

Great warranty feature when something is not your fault. The only thing that does not cover is if its your fault such as dropping something or breaking it on purpose, but sure is helpful with laptops to avoid internal system breaks.

Great service very nice helped me move my tv did a great job assisting me

I purchased the insurance when i Purchased my daughter tv. Her tv inexplicably got a very thin green line on the screen. I called geek squad and set an appointment to take in the tv. They gave us a new. Painless and quick exchange.

Loved the service. It was quick, easy and enjoyable.

The agents quickly and efficiently installed my new TV. Very professional and explained how everything worked. Setup universal remote and ensured everything worked correctly.