Customer Ratings & Reviews

HiSense at its price point is best Television. It serves my purpose very well without spending much. The amount I saved compared to buying expensive TVs, now I can spend on better services like high resolution streaming etc.

[Employee of bestbuy] Geek Squad services are always hassle-free, I never buy anything and don't attach a plan if its available, cause you never know. I also love I don't have to deal with a third party

Geek squad has been a company that's always delivered fantastic service and support not matter what the product.

Hopefully we never have to use it, but in the past this service was well worth it.

This is a great protection plan that worked out for me when I needed it. I had a very small dead pixel on my TV and Geek squad came to review it and the issue was quickly resolved as I was given a gift card to get a new TV.

The Tv great sinks with everything easy to set no issues with connecting to internet a lot different options to connect with everything like ipad , iPhone etc.

I purchased geek squad protection, had issues with 98" TV I just purchased, they came out, however I could not reproduce the issues I was having, so nothing was fixed at the time. I originally had issues trying to get geek squad to come out, customer service was saying I was not covered, however, they did come to my residence after contacting them a second time.

Very professional and always accurate. Geek squad has never steered me wrong.

Very good service, and often done in a day or so depending on the type of product.

Excellent combo with the TV, pictures are so vivid!!! Makes the game come alive!! Didn't even have to adjust pic or sound!! Amazing quality!! I recommend it to any gamer!! And geek squad keeps it safe too!!

I have spent a lots of money over the years. Being a customer for over 30 years plus. And i haven't had to many return merchandise. And i am going to give Best Buy 10.

I would hope I never need to use the geek squad The TCL TV I purchased seems to work fine

If you buy a television from Best Buy trust me the Geek squad warranty is a must! You never know when something could go wrong and if you have this warranty you’ll be glad you did!

Great customer service! They always do a great job!

When I need them they are there and I’m happy after their done doing their jobs.

Had a large TV that started to fade after 4 years, Geek Squad service replaced it and helped with new install, and guidance and help. Ryan and Dimitri were awesome. great job easy to deal with. Took a week to call, get an appointment to come to the house, assess, replace and correct problem. Really fast turnaround. So glad i got the coverage!

I purchased the five year geek squad plan. Lo and behold my expensive $2000 Sony TV decided to not work one day. Called up the geek squad and they arranged to have it fixed. No hassle no extra cost. The only thing I had to do was make a phone call. Best Buy and geek squad took care of everything. I purchased a second television from Best Buy also purchased a geek squad plan for five years. It a peace of mind that your television is going to be taken care of. “One call that’s all” LOL

The Geek squad was very nice and made sure that I received another Television and I love the quality of my new TV

Great to have this just in case something goes wrong. I bout it and the one time I used it my tv died got money back. I forgot about the warranty I had but got an email to renew or it will expire!! That’s how I got $$ back! Just for that reason alone I bought another warranty!

Geek Squad 2-year plan is a lifesaver! Quick laptop fix, professional techs, and peace of mind with coverage. Worth every penny for my devices!