Customer Ratings & Reviews

Yes well then I had a problem with my tv and they just replaced it at no cost to me

It really isn't worth the extra money for the Geek Squad. The tv was so inexpensive that if it tears up, I'll just purchase another one.

Purchased this 5 year protection to ensure the use of this TV for 5 years. They are not made as well as decades ago.

Great service from Best Buy Geek Squad. Keep up the good work that you’re doing.

The Greek squad was unbelievable. Very friendly. Put my tv up and made sure I was happy with it. Couldn’t ask for a nicer installation

Always have an extended warranty. All electric items always break around manufacture warranty which is unfortunate.

It's nice to have the peace of mind that if the new tv has problems we have a go to

You need to have it, and add it with your items, protection is key

Never buy a product without it. Works really well, easy to use.

My TV was damaged during a recent move, and the damage wasn’t covered under my protection plan. So at this point the plan is useless. So I started the process of Canceling the remaining months of my plan. The representative I spoke with was very knowledgeable, kind and quick to help me. It was an easy painless experience. And now my partial refund is on its way! The money I get back will be put away to save up for a new tv.

Geek squad protection never lets you down. It’s everything they advertise and more!

Excellent value for service provided. Will return.

Very useful when something goes wrong! Very easy to initiate a claim

This protection program is invaluable. I think it's an absolute must when making an expensive purchase. I've used it quite a few times through the years and I've never had any problems.

The membership prices are amazing it notified me about my past purchases on how the price dropped since then, and I save a lot of money with the price match. Also the peace of mind knowing Geek squad standing by for whatever tech support you need.

This was a perfect way to ensure my items are protected from anything that could possibly happen.

Keeps my items under protection and gives me piece of mind

Awesome assistance with helping me with my new computer transformation.

They are the best at what they everything is working

After having a relatively expensive receiver go bad a few years ago, the Geek Squad 5 yr Protection plan worked flawlessly ... I was so happy I had purchased it with the receiver. Since then, I have always purchased the Protection plan on the expensive items purchased, like home, auto, boat insurance, hoping to never have to use it, but when the bad things happen you are glad you have it. Not so expensive items I do not purchase protection plans for.