Customer Ratings & Reviews

This is exactly what's needed to have peace of mind for all of your purchases.

this protection plan is excellent ! from previous experience - with our defective tv which didn't function after the geek squad guys tried to repair it, we were offered replacement of the defective tv or store credit. we chose the store credit. we were able to buy a newer model of the tv (with additional cost, of course).

Never have bought anything without insurance. You may not think it’s worth it now but accidents do happen from point a to b or the cat or dog we’re playing a bit to hard. Don’t walk out without your insure item.

you would have to be an idiot not to take advantage of the 5 year warranty, what a great value

Great service all the time. Whether you are in the store or have questions on the phone!

Geek squad is a must if purchasing electronics it really is a life saver if anything unexpected happens!!

Added for additional protection. Reasonable price for it.

Friendly and great job done corner of the TV perfect in the living room great view for everybody

The geek squad that came out to set up my tv, was outstanding. They were both outstanding. I was very satisfied with them. They were very helpful every step of the way!

The Geek Squad professionals quickly mounted my television and peripherals. Additionally, they assisted me in set-up and provided a thorough overview of the features.

[Employee of bestbuy] Needed a way protect my new B4 model!! Highly recommend for any TV over $500.

Best Buy has top-notch sales and service. I have not had a problem since I’ve been purchasing everything from TVs to refrigerators to microwave oven. I totally recommend Best Buy

The geek squad agents did a great job mounting my tv and hooking everything up plus a some basic training.

Great store love it great prices and discound and the sale person always try to help you the best they can.

I haven’t had to use it yet but I’m sure it was a great purchase

Have not used it yet, but hope coverage is easy to use.

I had a TCL TV that needed service done and ended having to get a replacement. I'm so glad I had the protection plan, they replaced my TV with a new one, which was a newer model. The one "downfall" is they give you credit for the current value of the TV instead of the price one paid for the product. Besides that the service was excellent and very professional.

I've been buying products at Best Buy since 2006 from laptops...to tablets....Cameras... to TV and Ring home security cameras...Their protection plan is the only one I buy for products bc when something doesnt work they Fix it right away and can bring some items to store like tablets or laptops...while at other stores all items need to be shipped out for fixing

We're so happy we purchased Geek Squad coverage. They were easy to schedule, prompt, polite, and very knowledgeable and efficient. We are so inept in anything electronic, but they explained how to use the new TV and music setup in terms we can understand.

Outstanding service highly recommend came out to look at what was wrong with my tv couldn’t fix it had a gift card the same day for the value that I payed for my tv the same same