Customer Ratings & Reviews

The agent mounted my tv and connected to my firestick

I know, I know. "these plans are for suckers" All I have to say is that with out the plan on my old unit Id be shelling out $1000+ to buy a new one. All i had to do was call Geek Squad and they sent someone out to fix it. A week later they said they couldn't get the part and and told me to go into the store and pick out a new one. very easy process

The best GEEK SCUAD service I ever get in my life.

Purchased just in case something happened. Old was damaged so this was done for security. Luckily I haven't had to use it yet, but still glad I got it.

This tv is one of the best TVs I have had since my Panasonic and pioneer elite plasma TVs. Picture is so clear and watching movies in 4K at night are amazing

Purchased as protection for unforseen future product failure. Provides a comfort level for significant purchase.

All was great. No problems. Fair pricing for this.

The Geek squad agent was able to advise me on options for my car installed and completed the installation on a timely and professional service. My laptop was also remotely repaired in a very professional manner to my satisfaction.

Great to have when purchasing products that need extended warranties! Used to always buy Geek Squad for each purchase now it is there automatically!

While we haven't had to use the service, it's good to have the reassurance that our new TV is protected. The cost is worth the piece of mind

Awesome customer service, made purchasing the tv so easy and quick!

There shouldn’t be a $200.00 installation fee and should be set up to use 1 remote for the price of the tv”

They cleaned up everything after they were done no fuss just hard work

Definitely recommend getting the Geek squad coverage. Definitely worth it. Specially when buying lower end brands since most likely to break.

The agent was so patient & helpful. Answered all my queries. Took so much time with me. I really felt like a valued customer.

There is no other store that provides the same protection as Geek Squad. I get it on everything I buy! They make it so simple, and if I ever have a problem, I feel safe. I have had to replace 2 different items in the past year. With other stores, i feel like I am being interrogated. Not at Best Buy. Here's the problem, here's the replacement. Done!

Good insurance for a tv. Come out and repair or replace. Didn’t like that it was double the cost of TV protection that was on $200 less than

Haven't taken a warranty out in several years. Awesome to have just in case something goes wrong with new items.

Have yet to use it, and I hope I don't have to! My TV arrived in great condition and I am barely home to use it, so hopefully I won't ever break it! It's there for peace of mind

The warranty is well worth it they honored my last extended warranty as promised. You never know when you will need it.