Customer Ratings & Reviews

Geek Squad was so great and their service is amazing

Is a very good product to protect my investments..

I usually don't buy extended warranties unless the product cost me some real cash and I plan on keeping it a while. I bought it for a big TV back when they were still pretty expensive and it definitely paid off. So make your own decision but I think it's worth it if the product cost enough and you plan on keeping it

AWESOME CUSTOMER SERVICE. THANK YOU FOR YOUR HARD WORK.

This warranty totally worth it. We have yesterday in the past and we don’t regret it.

Very good I like it Fast delivery and good job!!!

Good good good good good good good good good gooood

When I called Geek Squad because I had trouble with the TV I purchased last year, they were able to assist me promptly with the warranty. They scheduled for a service visit and when they came and found that the TV was not going to be fixed, they had a new TV delivered

I purchased the warranty for my last Sony TV and was handled professionally to get me up and enjoying my new Sony A80L television.

Geek Squad answered all my questions. I'm glad they offer this service to people like me who don't understand everything about technology.

Awesome service by the geek squad. Great to have because you never know when you will need it.

Geek squad is the best service provider with quick response on complaints

Usually never get the protection plan until my Samsung went out after 6 months. Reason we got a Sony and protection

I purchased a 5-year protection for my Samsung TV set and I know that if something goes wrong, it will be easy for me to contact Geek Squad for whatever problem I have with my TV set. Will renew again before expiration date.

Great manager in Geek Squad Manager support. She went beyond to help us out

i have had geek squad insurance for other smaller items, i just hope that (IF) i have to use it on my OLED that its worth the $$ spent on this insurance, I have been assured that its worth it. we see, well I hope not right?

I'm glad I have this! I'm not sure many people know of this or not but best buy warranties are one if not the only warranty that'll cover dead pixels AND burn in! I got an amazing deal on a 5-year plan and wouldn't have bought the TV without it!!!

Love being the open box items which saves me money. Therefore I use some of that savings to purchase the extended warrantees. Never had to use one yet, But as long as I do not have to spend my own money, I believe it is well worth it.

Geek Squad is a must for big purchases at Best Buy. They are very knowledgeable and I love that I can go to the store and resolve everything at once. Whether they need to fix something or get a replacement. It’s a must have product.

Well worth the extra protection. My TV went out after 3 years and 5 days; I thought I only had a 3-year service contract but found out I had a 5-year. Replaced and reinstalled a new TV without any hassle.