Customer Ratings & Reviews

we havent had to use this service on this product but we have used geek squad service protection on other products before and it was very good.

I purchased a TCL 55" HDTV and was a little worried about its ability to last for the long-term based on limited reviews more than 1-year-old. I purchased the Geek Squad protection to give me some peace of mind in case something happened in the next 5 years. I hope to never need it, but the cost was certainly worth it if the HDTV does have an issue later.

Geek squad was fast and awesome. Repaired laptop same day

Hope I never have to call them..called them and answered my question quickly..

Geek Squad are great friendly polite and they do and excellent job when they come out

Set up was easy. Sound is great. Picture is really nice. Upgraded from 55' to 65' and my games lol fabulous on it.

Excellent Product and service Quality l like how look !!!

I get geek squad coverage with almost all purchases from best buy. Making a claim is so easy. Either repair or replacement it's way better than having to pay full price for a new item.

Five year geek squad service warranty is the best thing you can do. It is reasonably priced. And covers for five years! Against almost anything that could happen to your TV. Or other products.

I personally believe it's always a good idea to purchase Geek Squad Protection. Initially if u only have money for the product you can still purchase the warranty I believe up to two weeks after purchase.

Great peace of mind that I hope goes unused. If something does go wrong, I'll have some recourse.

Excellent service, In Puerto Rico, but the center call was not easy to me. I like to make the appointment direct in stores.

They loaded the tv into my car and helped me pick it out he answered all my questions and even helped me open a Best Buy card was a very nice man and I appreciate how professional and kind he was

I have been a Geek Squad member since making my first purchase at Best Buy. I have always been happy with the assistance I have received from the Geek Squad. I will continue my association with Geek Squad.

Gives me peace of mind if anything wrong goes with my electronic device. If something is wrong, geek squad will help.

Gives me amazing piece of mind, when it comes to the 75" TV because under the terms they come right to your house in the event of a problem.

I rely on my protection plan like gold. The Geek Squad is always there when I need them.

I was hesitant switching to Roko but ended up pleasantly surprised. We love our TV. Bought another one for the bedroom.

I haven't had to use this service yet and hope that I don't have to. Appreciate the option though.

Have not used it yet but past experience with Greek Squad was always helpful and good