Customer Ratings & Reviews

Had protection on old TV. When it failed after 3 years, Geek Squad replaced with new same model TV. No questions or hassle.

I loved it, it worth every penny, high quality, and very fast processor!

Excellent service from the cashier on that day there

A necessity to insure electronics nowadays. There is lots that could happen with televisions with newer technology and having a warranty is the smart way to go. Highly recommend it.

Geek squad has been such a help!! Wish i had gotten it sooner.. best buy has yet to let me down!

The geek squad five your product protection plan is a must for all new purchases. A very reasonable price for a five-year product protection plan. It's wonderful to know that your product is protected under this plan for the next five years. No worries.

Geek Squad has always been quick and very efficient with my inquires and repairs.

Great tv and protection plan ! I love my new tv Thank you again

Installation went very smooth the two guys explained everything to us

its there when i have an issue and have not run into one yet so its hard to tell im sure it would be of a great benefit if i run into and issue

Added this service to my open box 65 inch 8K Samsung TV. So far the product exceeds all expectations!

They were very helpful in explaining all the details. This is what you need when buying new electronic stuff!

I bought a trash TCL that died 1 day out of warranty, this insurance covered a new Vizio that also ended up being a wild ride but that was mostly due to freight deliveries.

I just recently had to go in for service on my kids Nintendo switch , I book and appt on line it’s was super easy it save me time , and they returned faster then they said they would.

This has been great so far! TV’s and other expensive items are best to have protection on in my experience so I am glad I got this service and luckily I haven’t had to use it so far

They do a super job in repairing any device you purchase with protection and its safer to buy it as insurance instead of paying a full price down the line. I would highly recommend this product!

best buy and their employees are always taking care of me , thats why i keep going back. love this place and their people.

Worth purchasing as you never know when their assistant will be needed. I've called them once so far and am glad I made the purchase.

The Geek Squad always does such an amazing job with any issues I’ve encountered. Their customer service is TOP TIER!!

Hope I never have to call them..called them and answered my question quickly..