Customer Ratings & Reviews

Awesome service. Quick and easy service and handled it without question.

This protection really came in handy during the pandemic . We were able to repurchase another TV using the refund online.

Bought this for protection of my 70 inch tv this will give me assurance that I have nothing to worry about should my tv runs into an issue

Didn’t require their services, but it’s good to have the protection plan, even though I don’t foresee any mishaps with the item purchased.

Good tv for the price. Only issue is a few times I’ve turned the tv on and the volume doesn’t work. I have to shut down tv and wait a little while for it to work again

Replaced my tv no questions asked when it couldn’t be fixed

The GEEK SQUAD has a good reputation in our local region. I have not use it yet, but, I soon will be when I need help!

I haven't had to use the Protection yet but for $40 for 5 years I wont be upset if i dont have it. Better to have it then to need it and not have it. Only 4 stars since i haven't had to use it so i dont know if its easy and simple or a pain to resolve problems with the product.

Good add on to a big purchase, on call customer service is also good it just might take you a while to talk to someone that can help

I love best buy they are the best ever I am so happy with my ours hase

Excellent service to have! The Geek Squad are very courteous & knowledgeable about all products. They are fast to respond & repair problems

Timely, honest, professional, and knowledgeable technicians

Colors and contrast are amazing. Dimming zones are really good. Did turn off on me a few times and had to be reset. No issues since connecting an appleTV to it.

It pays to put extra protect on your items. The time that you don't get it something happens. It is quick and easy to use when needed.

all of my stuff did not transfer over to my new computer. no virus protection transfer had to do it myself. thats what i paid for so i wouldnt have to do it myself.

I purchased this Geek Squad protection for my new tv and it definitely gives me peace of mind knowing that it is covered for the next 5 years. If you're questioning whether or not to get it...Go for it!

always get geek squad for my products. has been a life saver at times

A must have depending on the frequently used item.

ANYTIME YOU MAKE A MAJOR PURCHASE; YOU SHOULD ALWAYS PROTECT IT. THAT IS WHY I ALWAYS PURCHASE THE GEEK SQUAD PROTECTION PLAN. I BUY THE PROTECTION FOR MY TV'S AND MY COMPUTERS.

Super happy I purchased this protection. The Geek squad is always on point. Hopefully I won't have to use it, but gives me peace of mind.