Customer Ratings & Reviews

If you don’t protect your purchase don’t cry later it’s insurance

I always recommend protecting your equipment. It’s an investment.

Overall a great deal for 2 yrs protection, especially with young children in the household!!

Never had to utilize, but glad I have this just in case!

Never had to utilize, but glad I have this just in case!

Geek Squad.delivered my Toshiba TV 55 inch right on the day set. and brought into my house carefully.

I hope I never need this! I expect that service will be excellent if ever needed.

I recommend being part of this squad, it offers you the best guarantee and helps your purchases.

They have great service they are very well prepare for there job.

we buy everything with geek squad its like why wouldnt you

Haven't used yet but great to know I'm covered by the Best

I always get a warranty from bestbuy on big ticket items, and i defenitly feel better about my purchase.

I always get the total protection. I guess it was called geek squad before but now it’s total and it

The warranty company is pretty good i used them on many Electronics i have

Getting a warranty is a must in this brand. This is the 3rd tv delivered within 5 years.

Support has been good so far. I hope the protection plan is worth th purchase if needed.

Highly recommend for new appliances covers all vital parts

Gives us great piece of mind to know our investment is covered by the Geek Squad!

Geek Squad protection is FOUL...!!!! I was told that the protection plan would start after the manufacturers warranty ended. Samsung gives a Minimum of 1 year manufacturer warranty. So I purchase the 2 year Geek Squad protection for approximately $250.00. in July 31, 2020. Samsungs warranty ended July 31, 2021....therefor, by what I was told by the Best Buy sale person, my Geek Squad protection should start July 31, 2021 and end July 31, 2023. When I called best buy to claim my protection...because the TV has a defect with pixels going dead....lots of pixels, so the best buy rep told me the plan expired ...GET THIS....BECAUSE THE GEEK SQUAD PROTECTION STARTED THE SAME TIME SAMSUNGS WARRANTY STARTS. WHAT SINCE DOES THAT MAKE TO HAVE A PLAN GOING WHILE IT'S STILL UNDER WARRANTY. AS I WAS TOLD WHEN PURCHASING THE TV THAT IT WOULD START AFTER THE MANUFACTURERS WARRANTY ENDS. BEST BUY THAT'S NOT RIGHT..... AND THEY KNOW IT'S NOT RIGHT...and gave me the option to PAY $130 more dollars to have a diagnostic test of the TV.

Nice product and relief of having Geek Squad protection plan for my future.