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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30888 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 30,888 reviews
  • Rated 5 out of 5 stars

    Geek Squad can’t be beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional. They were on time, removed the old broken wall mounted TV and installed this beautiful LG OLED. They showed me their recommended setting. Haven’t need to change any setting though I tried, but couldn’t improve anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thought of not having peace of mind is crazy. I value this type of support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought extra protection for a Samsung OLED TV and hope I don't need to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a warranty for your TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all my tvs over 40 inches, I always invest in a warranty. So far the warranty has been a life saver. I love the fact that Geek squad will repair tv 40 inches and over in home. They will 1st troubleshoot with you. If problem still persist. They will order parts to your home. They will come and work on tv at home. If they can't fix tv, they will offer you another tv. If tv is not available, they will upgrade you to next available one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this, I use it as a monitor for my pc and it’s so nice and bright

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But where is my code to use for my free 2 month apple tv subscription?!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hell yeah!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect coverage!!!! Now I have nothing to worry about if my TV breaks!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Last t.v I bought did not last to long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan from my favorite store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disabled and in a wheelchair, I purchased a 50 inch TV and almost 2 years ago and I thought that if I had an issue with it, but when I called about it they said that due to the size I qualified for in home service. The rep who came was very nice and helpful and answered all of my questions too. I plan to renew my extended warranty with Best Buy and I am happy that Best Buy now keeps a record of all of my purchases so I don't have to keep track of a faded receipt to make a claim on my extended warranty. I also got one for my sound bar and because they didn't have that particular type they said that they they will give me the next upgraded version of what I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind that this gives me, I have two kids under the age of three and I know far too well that accidents can cause some damage, but this offers me peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came in handy on several occasions. Would definitely recommend when buying products from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are great and a must to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team provided exceptional service when setting up my new TV. They were professional, efficient, and knowledgeable, ensuring everything was perfectly installed and configured. Their friendly demeanor and willingness to answer all my questions made the entire experience smooth and stress-free. Highly recommend Geek Squad for any tech needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service I will bring all my electronics or anything I need fixing to The Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service: Trust and Expertise for All Yo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek Squad Service is a solid choice for technical support and solutions to your tech needs. With a competent team, a variety of personalized services, and exceptional customer care, Geek Squad stands out as a trusted and valuable option for those seeking qualified technical assistance. If you're looking for reliable and efficient tech solutions, don't hesitate to turn to Best Buy's Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the TV (using as a monitor)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we got this after debating several monitor choices for our new PC, and I'm so glad I decided to grab this. It's great for gaming, okay for office work, incredible for watching shows and movies. It's only 42 inches, which is small for me for movies, but the quality is out of this world. I usually go for soundbars/speakers right away but I found the built in speakers to be manageable for now. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth that little extra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have that peace of mind when it comes to any purchase you make.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service center is of little help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a hold of someone to help is a chore. Within a month of buying our new TV set it started acting up. When you call for assistance you’re calling out if the country. I don’t care about that , it’s just that when you can’t understand the person you’re taking to and your request to be transferred to The USA and get ignored, that’s frustrating . I believe the person on the other end is trying to help but then refusing my request is disrespectful . I went to the Best Buy near me and they would not take a service request, they said I had to call it in.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy GeekSquad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a warranty from bestbuy on big ticket items, and i defenitly feel better about my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great to have the protection needed for higher value products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Th brought the TV into my house and removed the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad.delivered my Toshiba TV 55 inch right on the day set. and brought into my house carefully.

    I would recommend this to a friend