Customer Ratings & Reviews

I believe the Geek Squad protection should start at the end of the original manufacturers warranty, not immediately. The way this one works, we are only getting one year instead of two years (the one I purchased). Not happy about that at all. During the original warranty, the manufacturer should send someone out to repair your TV.

Good service you guys are good to the customers v

I was able to exchange the TV due to some minor defects and it was done very quickly.

Swapped out a bad tv with a new one and delivered promptly!

I haven't had to use the GEEK SQUARD yet. I know if and when they will treat like I should be treated

Love having the added security of an extended warranty

Seems like a solid and straight forward warranty. I always get coverage for electronics

They helped with everything I needed! I was pregnant at the time and didn’t have to lift a single thing.

Better to buy this protection plan to avoid unnecessary bills

absolutely worth it for the peace of mind when it comes to those big purchases.

While I haven’t had to use the warranty yet, they’ve never failed me on the few past issues I did have with other warranties.

Had my lgc1 get burn in and got refunded the full amount very quickly. Upgraded to the lgc4 very happy with this choice

Worth every penny for peace of mind at a good price

Bought this extend warranty due to the great experience that I had with the Geek Squad on another issue

Geek Squad is easy to work with, and their support is always helpful and professional. Great investment for protecting electronics long-term.

Excellent value for the money. In my experience this kind of insurance from Best Buy has always been honored when problems have arisen.

Geek squad protection is absolutely worth the price.

These subscriptions are always helpful! Geek squad is always a phone call away with whatever you may need

Best Buy (Geek Squad) honors their warranty. I've bought this warranty for each of my kids laptops when they go into college. I have one who tends to have issues with her machines. In every case, Best Buy has honored the warranty and fixed or replaced the machine. Awesome Job Geek Squad!

Bought this because as in previous experience, Best Buy does repair or replace TV’s. I had a DLP that had some kind of part failure and Best Buy took care of it. I have also bought TVs with this warranty and have not had issues. Its good for “peace of mind.” I most recently purchased this for an OLED. These TVs have a small risk of panel failure and/or image burn in. Best Buy offers coverage for this. I doubt I’ll have any issues, but just incase. I decided to get 5 years of coverage. TV’s are sensitive tech these days. They are difficult to transport etc... In home service is best.