Customer Ratings & Reviews

Haven't had to use it yet, however I have never had an issue with using warrany services with Bedt Buy!!

It was the best purchase I’ve ever had on a product. I had some problems with the television and they had a tech out right away to take a look at it.

Never had to use it with my TV,I did use it to replace some Skullcandy headphones, though,it was useful.

This is an expensive investment to protect my expensive purchase.

Good value for a good price. Easy Bluetooth paired with tv and devices. Quality sound is ok

Almost 2 years ago, I purchased a 65" Sharp Roku TV from Best Buy. I'd never purchased an extended warranty before, but this time I did and now I'm glad. About a month before the warranty expired, pale streaks started showing up on my screen. I called Best Buy and they sent a technician out. The panel was going bad and they couldn't get a replacement, nor was the TV still offered. The technician gave me paperwork and told me to take it to my local store. Sure enough, they took care of me! I picked a new TV, paid just the difference in cost from the original, and a week later the new TV was delivered and the old one taken away. And yes, I bought the extended warranty for the new one.

This is a great service and I would recommend for any purchase

I always purchase Geek Squad service protection when I make a qualifying purchase at Best Buy. The Geek Squad technicians are available for help at times that are convenient for my schedule, and when I need in home help, they are always courteous, professional and efficient. Big Box stores cannot match Best Buy's Geek Squad quality, so I highly recommend it for every purchase when available.

I am consistently impressed and pleased with the service from Geek Squad. Always outstanding. The reps are helpful and efficient and professional and knowledgable. Delighted to use their services.

Customer was amazing. My tv would no longer power on. The geek squad agent quickly and thoroughly looked for replacement. Parts we're no longer available. He was offer a full refund for the TV or replace it for something of a similar value. This was all a matter of 5 days. Very happy with the service.

So far so good!!! Haven't had to use it yet, but for the price, is great peace of mind!!!

Geek squad protection gives you peace of mind on your item.

Always great service and very knowledgeable when answering any questions I had

It’s very assuring knowing that if anything happens with my purchases I have a team of courteous professionals that very knowledgeable about the products standing behind me.

I took it as a protection plan for my 65 inch. If you want a piece of my mind and not thinking of re freshening it for 5 or more years definitely recommend. Pluspoint we can transfer it to other device if we refresh. I checked other plans and by far it is best.

I already used this on my new TV because of stuck pixels. I didn't want to have to take the tv back for an exchange, so i called geek squad and they fixed the issue in less than 20 minutes!

Great value for just straight tv watching. Closed caption is big enough to easily to read. Picture quality is good.

Def always helpful and I would recommend! I love buying my products from Best Buy!

The geek squad certainly lives up to their name. They were on time did the work very professionally and quickly. First time using them, will do so again

They did an excellent job in the installation process and helped us understand everything!