Customer Ratings & Reviews

The agent is mounted my TV and connected it to all my spectrum devices and Internet services

Service's great staff was very helpful and informative.

I bought the 5 year as many short warranty TV breaks just after warranty ends, so lets see how long this 65 will last

I love the 2 year replacement option better, it's not offered on the TV's. I've gotten 2 out of 3 bad TV's from Best Buy in the last 5 years and had I not purchased this, I would have been out my money. I suggest if you are buying a TV, just pay the extra cash and get a good named brand one like Samsung or Vizio. DO NOT go with the Toshiba or Hisense TV's, they SUCK and you are throwing your money away.

I got the service because you never know. Glad my 85” tv will be working properly regardless with this service

People are very helpful very beautiful customer service

28th Street Grand Rapids store is awesome - they know how to care for customers and really help! I was treated poorly at the Alpine store, really poorly

Whenever you buy something from Best Buy’s and are offered a warranty get it. Best Buy’s has the best hassle free warranty service you just have to know how to describe your problem, when my sister tv was messing up she got it checked out 3 times until I told her to explain to them that the tv goes blank after hours of use. Come to find out the motherboard on the tv was the problem which got fixed right away when explained the problem properly in stead of just saying it goes black sometimes.

It’s always great to have some extra protection for life’s unexpected events, and I like having that peace of mind.

It’s best to have protection on the things you buy because you never know what can happen to the things that cost a lot! I love this protection very much and it has helped me a lot aswell

Hope I Never The Geek Squad, But I Always Buy The 5 Year Warranty.. I've Used The Geek Squad Many Years Ago On A VCR, They Were Great To Deal With.. An They Solved The Problem For Me.. Thank You Geek Squad..

Bestbuy technically support is the best Geek squad is very reliable

For the price worth it. Protects against basically anything i think

I javent had to use this warranty as of yet,but i have never had any problems in past.

It is worth the extra price for the extra warrantee. Highly recommended.

Excellent service even when facing complicated account issues (I have two accounts and the protection and television ended up on different places.) My original television couldn't be fixed so they issued me store credit to put towards a new one. Definitely worth the money.

Definitely worth having the protection incase anything happens.

Haven’t had to use it yet so don’t really know it’s worth but I know if you get a good GS rep it’s a good service

The crews are very patient and nice. Though it took some time to get all issue resolved, I am very happy that Geek Squad provide protection to my TV purchase and offered the best outcome

I needed this use the warranty for my 65” Oled that had dead pixels. A tech came out and checked. The next day I received a store credit for the price paid for the tv.