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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30031 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 30,031 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had and used Best Buy Geek Squad protection before, it is great. Also a good value for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any problems as of yet. But definitely recommend the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had to use this but appreciate i purchsed for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection Overall rati

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection Overall rating* Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my Hisense - 55" Class H9G TV. I bought the 5 year warranty. It broke 4.5 years later. I took to the Geek Squad. They said it couldn't be repaired. I got all my money and put towards my dream TV LG OLED, So, I bought another. Highly recommend it. It was worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat a 5 year protection program as good as this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on with purchase when we order our tv for the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy. It works great. They always finds a way to satisfy the customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use and i hope i never do but glad i have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t go w/o it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always take out the extra protection. Only had to use it once, and very easy process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ****

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very safe with Geek Squad! They are very knowledgeable! Any problems , they fix!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we haven't had to use this, but we have in the past for products and have always been happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always used to geek squad to help us out and connect everything for us they always do an amazing job thank you geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv wasnt delivered to me damaged love that. I am a sold customer,i will be shopping here more often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty for my TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always put extended warranty on all of my electronical devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never hurts to have if something goes wrong and the chat is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is nice to have when it is needed. Havent needed it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bet buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Best Buy around I love this store and the employees are nice and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play the safe bet and get the extended warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely get an extended warranty. If you don’t have an issue great, but you loose if you don’t have a warranty and your basic warranty is up, you’re out. You will get credit back and don’t have to deal with OEM, shipping, etc. Just do the warranty and get no hassle Best Buy return the same day, unless it’s a TV then you have to go thru their service center but still bought another warranty with the next TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If u have enuff products get the squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havnt had to use it but if I need them it’s there and worth every penny have alot of new devices and spent alot of $$$$ so got the best squid in the game backing me the GEEKs!!!

    I would recommend this to a friend