Customer Ratings & Reviews

I love them! They have been able to help me several times with different things and saved me lots of frustration and time. Worth every penny!

Harvey came out for my in-home theater appointment and he was very professional. He was on time and he explained what was going on what I could expect what my five-year warranty covered what was wrong with my LGQNED TV and what my options were was very kind he was cognizant of, my household and that our household was a disabled household, and I was very appreciative of his generosity his suggestions and his great customer service thank you Harvey for a job well done !!

Never hurts to have if something goes wrong and the chat is great

You can't beat a 5 year protection program as good as this!

Absolutely worth the investment to protect your original purchase. Our television suddenly stopped working and was still covered under the extended warranty we purchased.

hope i never have to use this but samsung provides good quality products but you never know.

Good quality. Vibrant colors. Beyond my expectation. Delivery service is really excellent.

Geek squad protection gives you peace of mind on your item.

Standard protection is a must to keep your quality items in Tip-Top shape.

I've had nothing but positive experiences with Geek Squad, particularly with their friendly and informed experts who promptly fix problems and offer outstanding customer service. I'm glad I registered my product for more protection. Happy customer!

Great picture and tv for the price. Really impressed and enjoying it.

Agents were super helpful and friendly. Made the whole installation process smooth and efficient.

A protection plan is great if you're overly cautious and almost a must if you have children. Would highly recommend for purchases over $100, especially if they have a lot of moving parts.

TV was mounted and looks great. Haven't had any problems 4 years later

Excellent customer service. Very happy with our purchase. Will recommend.

The extended warranty gives me peace of mind. Hopefully I won’t have to use it.

Very helpful fast easy everyone was accommodating and informative

I started using geek squad after having one experience where we put a warranty on a TV and few months before it expired The backlight went out and we called and geek squad was excellent since then I have put geek squad on every TV that comes into my house with four children we have since used it multiple times and never have had an issue. Definitely recommend to people who are on a budget who can't afford to replace electronics when having issues. Geek squad makes this a non-issue.

I have had no issues with Geek Squad in the past. maybe just the wait time to see a tech.

I have not needed them but they have been there for any questions i have.