Customer Ratings & Reviews

Unfortunately I have never had the opportunity to use.

Haven't had to use it yet, however I have never had an issue with using warrany services with Bedt Buy!!

So far so good!!! Haven't had to use it yet, but for the price, is great peace of mind!!!

Never had to use it with my TV,I did use it to replace some Skullcandy headphones, though,it was useful.

I tell you that it was the best purchase I have ever made, I recommend them 100%.

Def always helpful and I would recommend! I love buying my products from Best Buy!

Best tv I've bought. No issues. Easy to use. Love it

Recommend getting a protection plan for TV with todays disposable TVs. Twice I was in my warranty period and BB replaced my TV for free with a new TV.

Perfect product I recommend I recommended. I feel very nice

Glad to be able to add these services at a reasonable cost!

They did an excellent job in the installation process and helped us understand everything!

Good coverage for price. TV was returned but no hassle about warranty refund.

this tv is good i wish i got a Samsung instead but [this tv has great picture quality google sometimes freezes up

This the best thing you can buy with tv always worth it

Good for the price and peace of mind for the protection of my items

I usually get a warranty with every electronic I purchase. I had issues with a television that I had purchased. I called Bestbuy and was told that I had Geeksquad and my warranty was through them. It took a few visits, but they ended up replacing basically the whole tv just about. Less than a year later, it did the same thing and Bestbuy refunded about 90% of the amount I paid for tv to put towards another tv, so I went bigger. I am glad I purchased warranty or I would have just had to purchase new tv.

I always buy protection plans from best buy on major items. One of the things that I appreciate is that as a best buy program member, my account is on file, so I never have to keep receipts. And I've found customer service at best buy to always be amazing. In many years shopping here, I've used the protection plan once. Funny thing is that it was on a portable cd player almost 2 decades ago. I had left the player in my car and let the batteries corrode. I didn't even know I had purchased a protection plan. Then 1 day I get an email from best buy letting me know that my protection plan was ending (and I think asking if I wanted to get a new plan). I went to my car, found the cd player and brought it back. They didn't even make those anymore at that time, so I was able to get a stereo instead. Lol. That was so long ago, I'm not sure if they even would do that anymore. But, it made me a loyal customer! And also convinced me to always buy the protection!

I purchased this protection, but judging from my previous purchases at Best Buy, I probably won't have a need to use it. All of my previous purchases from Best Buy, even from decades ago, no problems were encountered. Thank you.

The extra 5 years cost me $40 and I think it's completely worth it. It does not cover physical accidental damage. I bought a Samsung TV from Bestbuy and after 4 years of long use via gaming, the power supply went out, something the warranty would cover or if there's a bad HDMI cord.

It’s very assuring knowing that if anything happens with my purchases I have a team of courteous professionals that very knowledgeable about the products standing behind me.