Customer Ratings & Reviews

Usually, I never get the extended warranties, but in today's age of electronics, its a sound investment.

Geek squad is the best! They are easy to work with and always fix us up!

Geek squad is the best! They are easy to work with and always fix us up!

Very professional and very attentive in and out very quickly

I rarely have to use Geek Squad, but it’s always nice to have them available to protect a purchase!

just purchased the warranty but 5 years it’s the worth of money

The geek squad know what they are doing and getting the extra protection plan is highly recommended in my book. I was working on my laptop on day, leaned over to grab something and it dropped out of my lap. The screen cracked on it, fortunately we purchased this extra layer of protection, took the laptop to the store and they fixed it right up. Great customer service.

I purchased an Insignia TV and less than 2 months the TV broke. I took it back, no questions asked just gave me the credit for the purchase. Now I did not get credit for the 5 year warranty but it was ok since there were no questions asked and credit given for a new tv. Best Buy has the best Geek Squad warranties you could ask for

They were easy to talk to about my first purchase and its problem

The associate was very knowledgeable and friendly i will definitely come back to buy from this location.

I have had Geek Squad protection since I bought my computer and laptop. I have put it to great use. All I have to do is call the number and someone is there to help me. When I had a hardware problem I was told to take the computer to the store. The Geek Squad fixed that problem also and because I had the contract there was no charge. Since I am an older senior citizen I do not have the know how to fix the more complicated problems. Just call the Geek Squad is my motto. They are always there and will help you out, and with a smile.

Great price. Really good value for the money. Good deal.

Geek squad was excellent. Clean install and took all garbage with them. Wouldn't even know they were here. Perfect.

I like the knowledge of having a five year warranty if it is needed. Great price

We stay in Florida and our house was built before the 1970s, so no 3 wire electrical. Everytime we have a T-storm something is bound to get hit. Even with surge protectors and battery backups on all the expensive TV's and devices. So paying the extra for geek squad protection is a must have and a no brainer.

I favor buying from Best Buy largely because of their Geek Squad for technical questions!

I highly recommend adding a protection plan to your purchase. Even a quality product may have a catastrophic failure. We lost our 2-year-old refrigerator when severe thunderstorms hit the power grid. Best Buy replaced the refrigerator and compensated for food spoilage. The protection plans are worth every penny.

They were AWESOME! Great service very polite, friendly, professional, courteous crew.

Good service, never had problems in past replacing/fixing things.

Always buy the warranty with electronics. I regret buying this Roku tv and will buy a better brand next time.