Customer Ratings & Reviews

The tv is okay buy having issues with wireless connection even though excellent connection for the internet and correct password entered

I purchased this protection, have not used it yet. I have had several Geek Squad installation issues so am not feeling confident about this protection. Time will tell. I am hopeful.

Average not yet used but not sure would be helpful

We purchased a 5 yr warranty with our LG TV. Last July Geek Squad replaced the motherboard and other components. After several months, the same issue cam up. We called early February, got rescheduled a half dozen times for service (COVID), but they would push out appointment without ever contacting me. They finally arrived yesterday. They replaced all of the same components. Later that day, Black screen when attempting to go to settings, limited function with remote. Additionally, the tech left it in factory mode which only a service tech can remove (not as easy as a setting on tv). The tech told me to contact her directly, but she has not responded to ANY of my contact. What an absolute FRUSTRATING experience. They are incapable of repairing my television and are absolutely unwilling to replace my tv.

Love this television will definitely buy again but over time im starting to see black blemishes I the background and also when the tv is off.

WARRIOR 4-1/2 In. X 1/16 In. X 7/8 In. Metal Cut-Off Wheel 10 Pk. (4,880) Write a Review Slice through steel, stainless steel and other ferrous alloys with these metal cut-off wheels

I need more information on this protection plan. Is there a document that I can put in my file? I purchased it but was given no information on how to contact anyone if there is a problem.

Okay, so I bought the extended warranty. My experience with extended warranties has been mixed. It usually dies after the warranty ends or they make it difficult to use. So 3 stars until I use it and they are either excellent or horrible.

Was obligated to get warranty after my tv came in broken, not a great deal after had to pay For more.

bought this deal for my teen's room. plays all day

Bought the same model TV from the store as a Christmas gift during Black Friday and found it was damaged after opening the box later and out of the return window, so I bit the bullet and bought this with the replacement TV.

Haven’t used this so I have no way to review this. Kind of ridiculous asking me for a review. I have nothing else to add here but it’s demanding 50 characters. So I’ll keep writing nothing.

so glad that I purchased this warranty 4 security.

I am not happy with my tv purchase and tv warranty

Nothing could be fixed,becaues of the employees at Best But the day I purchased this TV- I had 14 days to pick it up. I when the first day, early evening. It wouldn't fit in my car. I tried to leave it to pick up another day. They said I couldn't. Then I asked to return it, and rebuy it, but that I would lose money. I had to stand outside and carry the huge TV "Open box with no Box) alone with no ride. In which carrying it to my car with no help the screen cracked. So I have never seen anything on it.

Bought TV with geeksquad protection. TV developed some issues that the screen became so dim that even with the room lights off, you cannot see the content on the screen. Called geek squad, and someone was sent to check the TV, a repair was ordered but 2 months after, nothing was done. I reached out, and for two consecutive days of calling, i was being transferred from one person to another person with each providing conflicting information. One said replacement has been ordered, the other said it cannot be replaced. For an item paid for, and 5year protection plan. Geeksquad Service is a disaster, I spent money to purchase it and energy to get the service, and psycological stress for being fed conflicting information by Geeksquad team members.

A protection plan that means absolutely nothing for the replacement appliance when something goes wrong. Apparently you need to proactively tell Geek Squad that the protection plan needs to be extended to the new replacement appliance with the serial number, otherwise, they will tell you that you are SOL if something goes wrong with the replacement even if you are well within the protection plan duration. DISHONEST business practices preying on customers.

Price is high, but for 2 years I guess it’s good. I cannot take a picture of a warranty.

The charge shows on my sales slip but no paperwork showing what is covered and other info. I thought it might arrive later in the mail - no such luck. What did I buy?????

Returned the tv. My brother wasnt happy with the c350 series tv. He wants the m550 series with the built in hands free alexa.