Customer Ratings & Reviews

Makes me feel safe I have professionals that will work on my products.

This is a great service to have with your cellphone.

Haven't used the warranty yet but have used Geek Squad before. They are professional and take time to explain features of new TV's

Nice squad service, Nice squad service, Nice squad service,

I would never not have this extended warranty. I’ve used it many times and it made me feel very confident to continue to purchase these by the way they handle problems.

Purchased for our new LG TV. Hope to never use but other family have praised the service.

I'm a big fan of the Geek Squad protection packages. They replaced a 65" LG OLED C6 TV a few years ago due to burn in and the replacement process was hassle free and went very smoothly. On a side note, the standard warranty included with LG OLED TVs does not cover burn in. I purchase the Geek Squad Protection Plans on all electronics I buy from Best Buy.

Had problems with my SHARP TV Remote, THREE YEARS after TV purchase. Only ONE PHONE CALL, to GEEK SQUAD, and a Brand New Remote was at my Home in JUST A FEW DAYS! No Hassle + GREAT SERVICE! Super SUPPORT, 3 years AFTER TV PURCHASE! Thank You Very Much. GREAT JOB!

Excellent service and an affordable solution 10/10 would recommend.

I always purchase the Greek squad agreement when I purchase televisions as the manufactures warranty does not include shipping and at times the service is not very good. I have found that the geek squad service backs up the purchase of the TV really well.

I have had the geek squad come to my house on several occasions with different items over the years. And they are just great.

If your buying electronics you better purchase Geek squad warranty.

Did not need a full service install, but prompt and curtious service on time and they called ahead. Good service.

I was helped quickly and efficiently! This is why I always go to best buy for all of my electronic needs.

The previous TV was under extended warranty, that really saved us. Highly recommend buying the extended warranty, lightning or electrical surge protection well worth it. We have a High dollar surge protector, it DID NOT prevent or protect or TV.

The guys delivered new tv..installed new tv mounting bracket, worked very clean and efficient

This plans are the best never have trouble returning a defective item love this Best Buy plans.

Very excellent and great work. I took in my laptop computer that was all messed up and yes they fixed the problem and it didn’t take long. If you don’t have it get it.

I hope I never have to use this but I’m glad I got it.

Good Service by geek squad with much more affordable price