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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 30,880 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service has been great so far. They helped me out in store when I had questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED Burn-in Protection for Heavy Users=No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only third-party Protection Plan or Warranty offered that I know of that has protection against OLED Screen Burn. This alone made it an excellent puchase for me and allowed me the peace of mind to use my TV without the fear of permanent image retention being a factor.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Purchased extra warranty for LG tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad in the past and was happy with them. I haven’t used them lately, but feel they will be good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad will surely get the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I javent had to use this warranty as of yet,but i have never had any problems in past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found out after first purchase to add Geek. Works wonderful from home did not have to go into store for one of my devices. But did on computer problem and they solved the problem very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad was very helpful I brought in a few computers that were outdated and irreparable and they were able to retrieve my info and pictures onto a harddrive. they were friendly quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents lead me to the right product for what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never not have this extended warranty. I’ve used it many times and it made me feel very confident to continue to purchase these by the way they handle problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Their service can't be beat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job setting up my TV. Thank you, Geek Squad,!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and i love to order for more and sinceipouiyutyrtdfyguhjk;lkljkhjghf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection on my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it and hopefully won’t but it’s nice to know I’m protected should I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gives you peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having geek squad protection It gives you peace of mind. Have used for previous purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv picture died just a few months before the 5 years was up. I was given an e-gift card to use toward the purchase of a new tv. The reason for only four stars is that I made multiple long phone calls to get it straightened out. It shouldn’t have taken me so long to get the credit for the covered item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable and great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is durable and worth the money. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent and great work. I took in my laptop computer that was all messed up and yes they fixed the problem and it didn’t take long. If you don’t have it get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technology has become so sophisticated that it isn't easy to set up a new smart tv. There are so many options that I was not sure how they would affect my tv viewing preferences. Joshua from the Geek Squad walked us through every option and explained what each meant. We now feel confident that we are taking advantage of all options to get the best tv viewing experience we can. Thank you Geek Squad for making this possible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could use a gift card for 400 bucks just for reciewing a warranty yes please

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great website to order from and had no issues buying or picking up. Also have had no issues setting up myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but it's good to have on standby just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans a Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should always consider purchasing Geek Squad protection on major tech purchases. They have saved me on several occasions, with a television and a computer that stopped working. I can't imagine what it would have cost me to get my tech fixed without the support of the Geek Squad protection plans. A must.

    I would recommend this to a friend