Customer Ratings & Reviews

I would definitely recommend on all purchases!! If you have a problem it is easy to fix!

It comes in handy its best to have it and not need it then to need it and not have it.

Love this idea to have it because they give a new one

Good service quality, very kind, fast solution, they check and give a solution in less than a week.

I am so happy that I purchased this 5 year plan. My last television had the screen go out after only having it a little under 4 years. I did not have a protection plan so therefore I had to go and get another television. Now with this plan I feel secure on my purchase.

I haven't needed their services yet, but the warranty seems outstanding.

2 year service I usually do not purchase service but the cost for two years it well worth it. Not having to worry about anything happening to my Tv for 2 years.

I purchased the 2 year Geek Squad Protection Plan when I bought my LG OLED TV. I haven't had to use the plan yet.

I would highly recommend the Geek Squad Protection. It's worth the price. When my tv stopped working, they provided a full credit to apply towards a another tv of my choice. The only downside was that it was difficult to speak with someone. I had wait on hold for a while, however overall the protection plan is great.

I buy this on products I care aboutZ New electronics are not warrantied as they used to be. So planning ahead for possible issues is whaf fhis warranty is all about.

We always purchase this protection plan with all our electronics. They cover just about everything except abuse, wich is understandable. The times we have had to use the protection plan, geek squad has always been friendly and highly knowledgeable.

The Geek Squad is always on call when you need help with the product you bought

I recently used the Geed Squad to download pictures from a 10 year old Mac desktop so I could move them to a PC. They did a great job and finished several days ahead of schedule. Friendly and helpful team working at the Cary Crossroads Geek Squad!

wouldn't leave or buy anything from best buy without the knowledge that i would have a protection plan for my product. i have used the protection plan multiple times before and they do pay off in the long wrong if there is a problem.

glad to have it in case it is needed- i hope I don't but it takes the worry out in case something happens

excellent service and above all they have people who speak your same language

i haven't used the service but since I bought my Mom a new flat screen tv for Christmas I thought it was a good idea. If the tv is over a certain size they come to the house to service it

A must buy. Never had an issue with Geek Squad, any issues was resolved with a replacement.

Havent reqlly had any issues at all with my purchase, call geek squad fot help for little details and they have a great customer service/tips.

I purchased a Samsung 65" TV and it was delivered on time and set up in a short period of time. They had to move a heavy cabinet to get to the plug in's. They were very knowledgeable and polite. Answered any questions I had.