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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 432 Showing 8,621-8,640 of 30,825 reviews
  • Rated 4 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there if you need them. Very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I will never need it but I'm super happy I was able to purchase this protection for our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service it’s not bad but thrrr is other options we can consider

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protective plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protective plan. I have 3 tvs and 3 have been replaced or fixed in the last 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed me how to install at the store bc I was impatient and wanted my tv lol. Great guys, extremely knowledgeable. Thank you guys. Ps, I have 19 holes in my wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I have this service for my LG TV. Hopefully, I won't have to use the service but the peace of mind is worth it it for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always especially nice to have a back up, Having a technician come to the house if ever needed. Always great service and professional assistance with this valued warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learned My Lesson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knocked my TV over, it shattered. I'll not buy another piece of technology without a plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great peace of mind for two years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is certainly more customer friendly, and responsive to any problems. Their call center is extremely knowledge and friendly. Much more efficient than dealing with the manufacturer. Well worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful in explaining how to work the tv and they were also very kind. Very glad I added the geek squad protection plan. I will be recommending to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to have this as my back up, they have so much to offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this plan to the core and it was helpful. Especially with the remote connect so they can see exactly what is going on with your computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellant service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents called me on the day of delivery to see if it was possible to come earlier in the day. they arrived when they said they would and mounted and connected everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always top notch service! Geek squad is great when you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They’re good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps knowing I can fix my stuff through geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took out the 5 year service plan, the cost was very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection available for a television, well worth the price to know you have this protection if it should be needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS Get The Extra Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage has saved me some serious heartburn. They're great about responding and the techs were all courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came and hopefully gave his honest opinion. Said cost of repair would exceed cost of tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will update once used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always bought the protection plan for TVs or consoles and can’t complain about the service but I can say if you bring in your tv make sure to look at the Outer edge frame of the front idk if they care for TVs much but mine was scratch last year after it was services by the geek squad.

    I would recommend this to a friend