Customer Ratings & Reviews

Used my extended geek squad warranty Since chipboard was not replaceable!

Awesome protection now I can rest assure that whatever happens to my electronics that I don’t have to worry because beat buy will have my back!

On larger purchases, almost always purchase the extended warranty. Geek Squad and Best Buy are great to work with, as long as it's all under warranty.

Working with the people at Best Buy was easy and quick.

Love it for kids It had a crack and the replaced ordered and had delivered to my house

I have had to use this service a few time to remove virus and debug my computer so it will run at maximum efficiency. The Service that is provided is professional and fast.

I paid $300 for the TV open box and got 5 years warranty

I love having extra insurance on my television. It is nice to have the reassurance that if anything is wrong, it gets covered. Thank you.

The 5 year geek squad protection is a must have as the big flat screen may have some issues in the fourth year or with my luck shortly after the fifth and we can't have that. I may have to extend it just in case.

Very glad I purchased this as when my tv developed an unfixable problem it was replaced free of charge

I was a bit skeptical about getting any warranty or insurance on my products but since everything goes thru then directly if anything goes wrong made it good to get

[Employee of bestbuy] It's a tough image TV you'll never regret getting one

Always good to have this service and a warranty on your products you buy.

It's great to have the piece of mind this is there in case of anything.

Great warranty a little expensive but hopefully it’s worth it if something goes wrong.

I needed a new television for the Living Room and already had three other Samsung TVs of various sizes. I choose the 40" Samsung Smart TV because if fits perfect in the room and the performance of Samsung is Outstanding in all ways.

Great Deal!!!! I am a very proud buyer at Best Buy

i got my issue resolved that same day they had some really geat adise

Want to thank Shayna from Geek Squad Customer service for going beyond the call to help with our price match credits! She gets 10’s all around!

I always get the protection plan because if the problem i had with a tv in the past. It was repaid until nothing could be done then replaced.